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Customer Care Specialist - German Speaker

AT Trimble
Trimble

Customer Care Specialist - German Speaker

Ulm, Germany

At Transporeon - A Trimble Company - we embrace transformation and change in total sync with one another. We rethink, reinvent and rework ideas from one moment to the next - as many times as is necessary to get the job done right. That's how we respond to the new challenges that we face each and every day. And regardless of whether you are just starting your career or are already a pro - we believe you can be the transformation. Are you ready?

You can find more information about Transporeon as an employer here >>

You are ready, if you have...

  • the willingness to participate in our mission to digitize the logistics world by bringing modern solutions to the users, which significantly improve their daily work
  • fluent German, English and the ability to use them in verbal and written formal communication
  • firstexperience in Customer Serviceor Customer Care
  • fast technical comprehension, are comfortable with MS Office Suite, and willing to learn more
  • high level of organizational skills, pro-activity, and reliability
We are ready and waiting with...

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  • diverse tasks autonomously solved in analyzing and answering customers'inquiriesabout the usage of our platform Transporeon
  • supporting our customers with their queries regarding receivedinvoices
  • administrative tasks such asproblem analyses, information to our customers, training and small translations
  • a professional but fun work environment with friendly co-workers
  • security of a successful and growing international company
  • friendly and fast recruitment process giving you a chance to show your abilities and motivation
Trimble's Inclusiveness Commitment

We believe in celebrating our differences. That is why our diversity is our strength. To us, that means actively participating in opportunities to be inclusive. Diversity, Equity, and Inclusion have guided our current success while also moving our desire to improve. We actively seek to add members to our community who represent our customers and the places we live and work.

We have programs in place to make sure our people are seen, heard, and welcomed and most importantly that they know they belong, no matter who they are or where they are coming from.

Client-provided location(s): 89 Ulm, Germany
Job ID: Trimble-R43065
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • FSA
    • HSA
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • On-Site Gym
  • Parental Benefits

    • Birth Parent or Maternity Leave
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
  • Office Life and Perks

    • Casual Dress
  • Vacation and Time Off

    • Unlimited Paid Time Off
    • Paid Holidays
    • Personal/Sick Days
  • Financial and Retirement

    • 401(K) With Company Matching
    • Stock Purchase Program
    • Performance Bonus
    • Relocation Assistance
  • Professional Development

    • Promote From Within
    • Mentor Program
    • Shadowing Opportunities
    • Access to Online Courses
    • Lunch and Learns
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program