TransUnion's Job Applicant Privacy Notice

What We'll Bring:
At TransUnion, we are dedicated to finding ways information can be used to help people make better and smarter decisions. As a trusted provider of global information solutions, our mission is to help people around the world access the opportunities that lead to a higher quality of life, by helping organizations optimize their risk-based decisions and enabling consumers to understand and manage their personal information. Because when people have access to more complete and multidimensional information, they can make more informed decisions and achieve great things.

Every day TransUnion offers our employees the tools and resources they need to find ways information can be used in diverse ways. Whether it is helping businesses better manage risk, providing better insights so a consumer can qualify for his first mortgage or working with law enforcement to make neighborhoods safer, we are improving the quality of life for individuals, families, communities and local economies around the world.

• Bachelor's degree and/or 7+ years of professional experience in customer facing or operations role, preferably in the credit or financial services industry.
• Serve as a subject matter expert for furnishing data to TransUnion and provide support to customers, sales, and other TU teams.
• Excellent customer management skills with a strong customer service orientation.
• A proven understanding of the operations function, with previous experience in banking, retail credit or consumer credit reporting industries considered an asset.
• The ability to multi-task and manage high volumes of large and small projects simultaneously.
• Capability to maintain regulatory compliance in a complex environment with a demonstrated understanding of credit reporting laws and regulations.
• Self-motivated with an ability to work under minimal if any direct supervision.
• Excellent communication and presentation skills. The ideal candidate is comfortable working with internal and external stakeholders.
• Knowledge of credit reporting is highly advantageous.
• Strong technical and reporting skills.

• Previous experience with Salesforce and/or Metro 2® credit reporting.
• High level of computer literacy and excellent analytical skills.
• Experience working in a heavily regulated environment.
• The ability to analyze moderate to complex data using logic and quantitative reasoning, and an intuitive capacity for problem solving.

• Gain an understanding of industry guidelines, our core systems and operational processes.
• To achieve this, you will work directly with our data furnishers to evaluate file failure errors, update furnisher information, and support our internal stakeholders with a variety of daily operations.

• Effectively advocate for industry standards and best practices across internal and external stakeholders, as well as build relationships and provide solutions that meet our customer needs.
• Mentor newer associates and sett the standard of an exemplary associate.
• Handle daily requests submitted by furnishers and internal stakeholders, along with assisting in our proactive data quality reviews, new furnisher onboarding and credit data investigations.
• Be the subject matter expert of a highly accomplished credit reporting support team that will play a key part in helping the team ensure data quality and adherence to industry guidelines for external stakeholders.
• Self-sufficient in functionality, guidance only required on the most complex of tasks.
• In-depth knowledge and understanding of the Data Acquisitions department and its operational interdependencies within the organization.
• Review, analyze, and translate requirements into TransUnion terminology while developing project milestone dates and track completion of deliverables in each phase.