Mature, initiative, outgoing, and a good team player.
7x24 support operations (including holidays) and non-office hour customer communication .
Remedy ticket management to meet HK SLA requirements .
Report preparation to internal business users .
Impact You'll Make:
Experience with M s- S ql databases is an advantage.
Experience with Splunk is preferred .
Exposure to AWS / Azure cloud platforms is a plus.
Solid knowledge and know-how in supporting .NET Framework/Java, enterprise architecture, infrastructure, and operation management technology.
Understanding of Agile, DevOps, and CI/CD processes, tooling, and Docker technology.
Adaptable and proactive integrity, with a collaborative mindset.
This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.
TransUnion Job Title
Sr Analyst, Applications Support
Client-provided location(s): Chennai, Tamil Nadu, India
Job ID: transunion-19033374 Employment Type: Other
Perks and Benefits
Health and Wellness
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Short-Term Disability
Long-Term Disability
FSA
FSA With Employer Contribution
HSA
HSA With Employer Contribution
On-Site Gym
Mental Health Benefits
Virtual Fitness Classes
Pet Insurance
Parental Benefits
Adoption Assistance Program
Fertility Benefits
Family Support Resources
Adoption Leave
Birth Parent or Maternity Leave
Non-Birth Parent or Paternity Leave
Work Flexibility
Flexible Work Hours
Remote Work Opportunities
Hybrid Work Opportunities
Office Life and Perks
Casual Dress
Happy Hours
Some Meals Provided
On-Site Cafeteria
Company Outings
Holiday Events
Vacation and Time Off
Personal/Sick Days
Volunteer Time Off
Unlimited Paid Time Off
Paid Holidays
Paid Vacation
Leave of Absence
Financial and Retirement
401(K)
401(K) With Company Matching
Stock Purchase Program
Performance Bonus
Financial Counseling
Company Equity
Professional Development
Leadership Training Program
Tuition Reimbursement
Access to Online Courses
Internship Program
Associate or Rotational Training Program
Learning and Development Stipend
Promote From Within
Lunch and Learns
Mentor Program
Diversity and Inclusion
Employee Resource Groups (ERG)
Diversity, Equity, and Inclusion Program
Company Videos
Hear directly from employees about what it is like to work at TransUnion.