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Sales Operations, Rep III

AT TransUnion
TransUnion

Sales Operations, Rep III

Santa Ana, Costa Rica

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What We'll Bring:
TransUnion is seeking a Sales Representative III, to join our cyber insurance team. This person in this role will be responsible for owning several duties that are a core part of our ability to deliver class-leading services. Specifically, this role will own the distribution of our Client case activity reporting, act as a central point of contact for billing and collections research and resolution, and tracking and reporting on monthly T&E. This role will also require the creation and distribution of a quarterly external communication leveraging internal information on cyber insurance trends and case studies. Additionally, this role will provide administrative and scheduling support on an as needed basis for key events, including the TransUnion Insurance Summit and external conferences. On an as needed basis, there may be the need for administrative backup support with similar responsibilities for another team under the Cyber Insurance Team.

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What You'll Bring:

Duties and Responsibilities

Responsibilities include but are not limited to the following:
  • Manage Client case activity reporting
  • Problem solving for billing and collections inquiries
  • KPI reporting, including monthly T&E
  • Gathering of internal data points from stakeholders to create an external communication and case studies
  • Support internal and external conferences with scheduling and administrative support, including coordinating with other departments and external vendors
  • Backup support for secondary Administrative position on Breach Team
Impact You'll Make:

Qualifications
  • 1-3 years in an administrative position.
    • Education or certifications can be considered in lieu of experience.
  • Ability to manage multiple tasks moving at varying pace.
  • Proficient with MS Office suite.
  • Strong written and verbal communication skills - advanced English skills
  • Excellent interpersonal skill.
  • Keen attention to detail.
  • Problem-solving abilities.
  • Results driven, solution and goal oriented.
  • Team player; collaborative work style is vital as is in keeping with companywide ethos.
This is a remote position which may require occasional in-person attendance at work-related events at the discretion of management.

TransUnion Job Title

Rep III, Sales Operations

Client-provided location(s): Lagunilla, Heredia, Costa Rica
Job ID: transunion-19033000
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • FSA With Employer Contribution
    • HSA
    • HSA With Employer Contribution
    • On-Site Gym
    • Mental Health Benefits
    • Virtual Fitness Classes
    • Pet Insurance
  • Parental Benefits

    • Adoption Assistance Program
    • Fertility Benefits
    • Family Support Resources
    • Adoption Leave
    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Casual Dress
    • Happy Hours
    • Some Meals Provided
    • On-Site Cafeteria
    • Company Outings
    • Holiday Events
  • Vacation and Time Off

    • Personal/Sick Days
    • Volunteer Time Off
    • Unlimited Paid Time Off
    • Paid Holidays
    • Paid Vacation
    • Leave of Absence
  • Financial and Retirement

    • 401(K)
    • 401(K) With Company Matching
    • Stock Purchase Program
    • Performance Bonus
    • Financial Counseling
    • Company Equity
  • Professional Development

    • Leadership Training Program
    • Tuition Reimbursement
    • Access to Online Courses
    • Internship Program
    • Associate or Rotational Training Program
    • Learning and Development Stipend
    • Promote From Within
    • Lunch and Learns
    • Mentor Program
  • Diversity and Inclusion

    • Employee Resource Groups (ERG)
    • Diversity, Equity, and Inclusion Program

Company Videos

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