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Learning Consultant

AT TransUnion
TransUnion

Learning Consultant

Santa Ana, Costa Rica

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What We'll Bring:
This role will work within the Training and QA Team and use their technical and creative expertise to support the organization in the design, development, review and testing of online training programs.

What You'll Bring:

The position is responsible for using rapid eLearning processes and tools to assist with the conversion of training materials into an online format for an asynchronous learning experience for sellers across TransUnion. This position will directly support the standardization of introductory selling courses for TransUnion Commercial University.

Impact You'll Make:

  • Designs, develops and maintains training modules, quizzes, exams and job aids for new hire training for Global Customer Operations.
  • Creates interactive elements in eLearning courses, including graphics, rollover buttons, text entry fields, animation, and interactive demonstrations to engage the learner and increase learning retention.
  • Develops and maintains knowledge of Articulate Storyline and other authoring tools to support eLearning development.
  • Creates online training programs according to learning goals and incorporates adult learning theory.
  • Interacts with Subject Matter Experts to design online training and to maintain the integrity and technical accuracy of the instructional content.
  • Performs quality assurance testing for the successful operation of eLearning courses within the learning management system.
  • Applies eLearning style guidelines to eLearning courses. Adheres to TransUnion Commercial University and TransUnion brand guidelines.
  • Manages multiple projects and prioritizes deadlines to ensure the timely completion of project tasks.
  • Identify opportunities to improve the eLearning development workflow and creates process documentation for eLearning training support.
This is a remote position which may require occasional in-person attendance at work-related events at the discretion of management.

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TransUnion Job Title

Consultant, Sales Enablement

Client-provided location(s): Lagunilla, Heredia, Costa Rica
Job ID: transunion-19031718
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • FSA With Employer Contribution
    • HSA
    • HSA With Employer Contribution
    • On-Site Gym
    • Mental Health Benefits
    • Virtual Fitness Classes
    • Pet Insurance
  • Parental Benefits

    • Adoption Assistance Program
    • Fertility Benefits
    • Family Support Resources
    • Adoption Leave
    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Casual Dress
    • Happy Hours
    • Some Meals Provided
    • On-Site Cafeteria
    • Company Outings
    • Holiday Events
  • Vacation and Time Off

    • Personal/Sick Days
    • Volunteer Time Off
    • Unlimited Paid Time Off
    • Paid Holidays
    • Paid Vacation
    • Leave of Absence
  • Financial and Retirement

    • 401(K)
    • 401(K) With Company Matching
    • Stock Purchase Program
    • Performance Bonus
    • Financial Counseling
    • Company Equity
  • Professional Development

    • Leadership Training Program
    • Tuition Reimbursement
    • Access to Online Courses
    • Internship Program
    • Associate or Rotational Training Program
    • Learning and Development Stipend
    • Promote From Within
    • Lunch and Learns
    • Mentor Program
  • Diversity and Inclusion

    • Employee Resource Groups (ERG)
    • Diversity, Equity, and Inclusion Program

Company Videos

Hear directly from employees about what it is like to work at TransUnion.