&bull Work closely with the SRE team, to deliver resolutions and develop your skills alongside these experts.
&bull Identify, revise, and enhance department procedures and best practices and standards.
&bull Support the escalation of issues and assignment to the relevant 3rd party.
&bull Own release and rollback through our Route to Live deployment process.
&bull Sharing knowledge and processes with members of the 1st and 2nd line teams so that we are constantly pushing work towards first line fix.
&bull Contribute to the development of team members through coaching and mentoring.
&bull Be part of an on-call function once an appropriate level of onboarding is met after probation.

What You'll Bring:

&bull Excellent understanding of Operating System(s) configuration and troubleshooting.

o Linux RedHat and Windows Server

&bull Good understanding of virtualisation tools and technologies. VMWare, with troubleshooting from vCentre including the Hosts and Clusters.

&bull Working knowledge of Microsoft System Centre

o SCOM, SCCM (hands on experience of creating packages and deployments)

&bull Understanding of backup technologies

o CommVault

&bull Exposure to cloud service solutions

o Azure/AWS (Paas/IaaS)

&bull Hands on in RedHat Linux - up to current version (RHEL 8 & exposure to RHEL 9 a benefit)

o Ideally RHCE certified.

o Excellent troubleshooting/fault resolution skills

&bull Hands on experience with Satellite including patching of Satellite (itself) and managing packages via.

&bull Hands on experience with Ansible. Both utilising runbooks as well as creating/modifying.

&bull Scripting experience - e.g., Bash/YAML/Python/PowerShell

&bull Exposure to SAN storage technologies

&bull Good troubleshooting/fault resolution skills

&bull Good understanding of Server and storage tiered architectures

&bull An understanding of networking principles

&bull Working experience with automation techniques (scripting, automation tools and development languages)

o Good knowledge of scripting languages, particularly PowerShell/Bash/Python

o Creation and support of Ansible playbooks

o Understanding of Source Control

o Use of automation/orchestration/workflow tools

o Some knowledge of Microsoft .NET language

o Working understanding of pipeline/deployment tooling

&bull Good skills with PowerShell usage as an administration tool as well.

&bull Good knowledge of DevOps principles

&bull Adopting and operating within ITIL best practices.

&bull Managing workload using an ITSM service tool

&bull Willingness to learn new technology skills and Infrastructure techniques to keep pace with improvements in infrastructure process .

&bull Ability to manage third party vendor and suppliers in fault resolution.

&bull Strong written and verbal English communication skills

Impact You'll Make:

&bull Degree level education (or equivalent experience)

&bull Strong English language skills

&bull Good working use of (multi) Cloud IaaS, PaaS and SaaS technologies

o Azure/AWS Certification

&bull Passion for quality excellence and delivering the right thing .

&bull Problem ownership and resolution

&bull Collaborative approach to other technical teams across the business

&bull Good knowledge of different types of functional and non-functional requirements

This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.

TransUnion Job Title

Sr Engineer, Infrastructure Engineering and Provisioning