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Credentialing Specialist Analyst

AT TransUnion
TransUnion

Credentialing Specialist Analyst

Santa Ana, Costa Rica

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What We'll Bring:
At TransUnion, we have a welcoming and energetic environment that encourages collaboration and innovation. We are consistently exploring new technologies and tools to be agile. This environment gives our people the opportunity to hone current skills and build new capabilities, while discovering their genius.

Come be a part of our team - you'll work with great people, pioneering products and cutting-edge technology.

What You'll Bring:

  • BA/BS in business or finance or related field
  • Prior professional work experience required: 5+ years
  • Performance of due diligence examination and or investigation on more complex cases.
  • Authentication of end users permissible purpose/authorized uses based on local government regulations and laws.
  • Assessment of certified intended use of services and or products requested on more complex customers.
  • Examination and investigation via Third Party tools and/or resources; as well as research of online resources that can be used as compensating resource equivalent to third party tools and/or resources.
  • Provide support to the Lead/Manager with various departmental initiatives
  • Support internal partners providing guidance and procedural updates specific to credentialing processes.
  • Document and maintain departmental processes. Provide support to the Team for QA accountability and assist the QA Team with questions or clarification on the QA process for Credentialing
We'd Love To See:

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  • Determination, verification and authentication of applicant's federal, state, city/municipal and other government regulatory requirements including those on international soil
  • Assessment and determination of applicant's business legitimacy based on local government requirements per applicable country
  • Enforcement of TransUnion policies regarding credentialing and ability to make recommended amendments to the same, based on working experience
  • Lead multiple special handling projects
Impact You'll Make:
  • Analytical skill: Ability to interpret and analyze a variety of different kinds of business information; Ability to identify, articulate, and solve complex problems based on submitting business unit needs and local governmental regulations; Ability to determine when to escalate issues
  • Multitasking skill: Ability to perform multiple tasks and produce high quality completed work on consistent basis
  • Decision making skill: Independent judgment, and discretion to render membership approval/declination with little oversight by Supervisor/Manager.
  • Psychological skill: Ability to maintain focus, flexibility, organization and adjust to continual reprioritization without necessary direction/input from supervisor/manager; Strong attention to detail; Attentive and responsive to fast-paced turn time requirements
  • Interpersonal and Communication skill: Excellent customer service skills; Strong verbal and written communication skills; Professional Interaction with internal business unit team members and/or external business officers
  • Technical skill: Proficient to advanced office computer skills; Ability to navigate on the web securely and within terms of such website
  • Exceptional communication skills both verbal and written
  • Strong follow-up and teamwork skills; forward thinking and consistently takes initiative to broaden knowledge and skills
  • Possess & display the skill set & abilities to be identified and known as a Subject Matter Expert in the areas of Credentialing
This is a remote position which may require occasional in-person attendance at work-related events at the discretion of management.

TransUnion Job Title

Specialist I, Membership and Credentialing

Client-provided location(s): Lagunilla, Heredia, Costa Rica
Job ID: transunion-19032786
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • FSA With Employer Contribution
    • HSA
    • HSA With Employer Contribution
    • On-Site Gym
    • Mental Health Benefits
    • Virtual Fitness Classes
    • Pet Insurance
  • Parental Benefits

    • Adoption Assistance Program
    • Fertility Benefits
    • Family Support Resources
    • Adoption Leave
    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Casual Dress
    • Happy Hours
    • Some Meals Provided
    • On-Site Cafeteria
    • Company Outings
    • Holiday Events
  • Vacation and Time Off

    • Personal/Sick Days
    • Volunteer Time Off
    • Unlimited Paid Time Off
    • Paid Holidays
    • Paid Vacation
    • Leave of Absence
  • Financial and Retirement

    • 401(K)
    • 401(K) With Company Matching
    • Stock Purchase Program
    • Performance Bonus
    • Financial Counseling
    • Company Equity
  • Professional Development

    • Leadership Training Program
    • Tuition Reimbursement
    • Access to Online Courses
    • Internship Program
    • Associate or Rotational Training Program
    • Learning and Development Stipend
    • Promote From Within
    • Lunch and Learns
    • Mentor Program
  • Diversity and Inclusion

    • Employee Resource Groups (ERG)
    • Diversity, Equity, and Inclusion Program

Company Videos

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