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What We'll Bring:
The Team's Focus:
Global Delivery is responsible for the delivery of products to customers in support of client marketing campaigns, account risk management,
and depersonalized analytical data requests.
This position is accountable for delivery of transactional, batch and self-serve solutions for internal & external customers within the service
level agreements. This is done through processing and loading of requests as per client requirements, thereby ensuring that good quality
outputs and reports are produced and delivered to clients.
What You'll Bring:
Key Tasks & Accountabilities:
&bull Deliver service excellence for Batch order fulfilment.
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&bull Perform pre-validations and engage with Customer engagement and Sales teams to understand the requirements and to
address major anomalies that would impact quality.
&bull Produce good quality output within specified turnaround times to facilitate better credit decision-making by clients. Ensure any
data related concerns are addressed before delivering to the customers.
&bull Validate batch fulfilment system setup and output- data extraction, cleansing & validation (using Ab-Initio on UNIX platform),
based on requirements from the customer.
&bull Review and process work requests using internally developed tools to ensure all requirements are met.
&bull Ensure that good quality input data is processed to achieve a high match rate.
&bull Demonstrate good understanding of the business, domain and products.
&bull Identify where to improve efficiency and / or quality of processes.
&bull Adhere to documented processes and contribute to documentation reviews.
&bull Ensure queries and complaints are dealt with in a timely manner.
&bull Adherence to KPI metrics/ goals
What you will bring?
Essential
&bull 0-2 years of Experience in Bachelor's degree in engineering, operations research, or other equivalent field with a track record
of academic excellence.
&bull A passion for service excellence.
&bull Strong attention to detail.
&bull Effective interpersonal and communication style with the ability to interact at multiple levels within and outside the organization.
&bull Ability to work independently and also effectively within a team environment.
&bull Ability to plan and organise workload with guidance.
&bull Ability to problem solve efficiently and effectively.
&bull Ability to multitask in a fast-paced environment.
&bull Good time management skills
&bull High level of familiarity with Microsoft Office tools.
&bull Willingness to work in US timings.
Desirable
&bull Familiarity with credit bureau offerings
&bull Experience with programming and data manipulation languages (Ab Initio, Unix, SQL)
&bull Basic knowledge of Autosys or other scheduling tools
Impact You'll Make:
Primary Location: Pune
Organization: Global Operations - Global Delivery (Fulfilment)
Schedule / Shift: Regular / Standard
Job Type: Full-time (US Shift)
This is a remote position which may require occasional in-person attendance at work-related events at the discretion of management.
TransUnion Job Title
Analyst, Batch Processing