Overview

Who we are

Collaborative. Respectful. A place to dream and do. These are just a few words that describe what life is like at Toyota. As one of the world's most admired brands, Toyota is growing and leading the future of mobility through innovative, high-quality solutions designed to enhance lives and delight those we serve. We're looking for diverse, talented team members who want to Dream. Do. Grow. with us.

This position is based in Plano, TX, with a hybrid mix of some in-office time and some remote work.

To save time applying, Toyota does not offer sponsorship of job applicants for employment-based visas or any other work authorization for this position at this time.

Toyota's Cybersecurity & Risk Management (CSRM) group objective is to become a global cybersecurity leader in the mobility space - with the talent, scale, and services to enable our mission of securely bringing mobility for all.

• Develop and support GRC technology tools (Archer, OneTrust, Security, ServiceNow, etc.) used to enable and automate risk management processes (i.e., risk assessments, risk mitigation strategies, risk register, etc.) for TMNA and its affiliates in support of the Enterprise Risk and Governance program.
• Provide technical expertise for Integrated Risk Management Tools (Archer, OneTrust, Security, ServiceNow, etc.)
• Develop responsive applications using JavaScript framework, HTML, CSS, .net core, C#, and XML, and ServiceNow APIs.
• Provide guidance to the GRC and IT teams to ensure the optimal use of the ServiceNow platform.
• Create and maintain technical documentation, such as design specifications, user guides, process documentation, and configuration details.
• Provide business value to Toyota by maintaining and supporting the GRC tool used to create standardization and automation of security risk assessments, KPIs, and KRIs.
• Participate actively in the administration of ServiceNow, encompassing upgrades, updates, and maintenance tasks as needed for GRC modules.
• Apply experience in implementing systems using the Agile/Scrum methodology.
• Evaluate and adopt the latest ServiceNow releases, enhancements in the GRC module, and best practices to bring continuous improvement to the platform.
• Collaborate with product owners, designers, and platform teams to define specifications and deliver features iteratively.
• Partner effectively with cybersecurity, product, platform, internal audit, legal, and other internal peers to support TMNA's compliance with applicable legal, regulatory, and security frameworks.
• Follow best practices for designing and implementing ServiceNow solutions. Ensure that configurations and developments are efficient, scalable, and sustainable.
• Identify opportunities for process optimization, automation, and streamlining tasks.
• Work closely with the Cyber Risk & Operations Management (CROM) team as well as closely partnering with all cybersecurity teams by assisting in the requirements gathering, analysis, design, and implementation of business processes and data migration into the GRC platform.

• Bachelor's Degree (or higher) in Computer Science, Business Administration, Management Information Systems or related discipline, or equivalent professional work experience
• Experience as a hands-on developer in ServiceNow GRC application.
• Experience in Work with ServiceNow modules, including Incident Management, Change Management, Problem Management, and Service Request Management.
• Experience with configuring ServiceNow GRC modules to align with governance, risk, and compliance frameworks.
• Experience in configuration of Policy and Compliance, Risk Management, Audit Management, and Vendor Risk Management Module in ServiceNow.
• Experience in working or coordinating with ServiceNow GRC support for product level defects.
• Experienced with development and/or management of metrics and reporting.
• Experience developing and managing integrations between ServiceNow GRC and other systems/tools using various integration methods.
• Certified Implementation Specialist in Risk & Compliance (CIS-RC) or Certified Implementation Specialist in TPRM (CIS-TPRM)

• ServiceNow System Administrator Certification
• Superb analytical and problem-solving abilities in complex situations using enterprise-wide thinking.
• Works with minimal supervision with some specific decision-making authority
• Works with product owner/stakeholders to build requested items and tasks using workflows to manage processes and meeting business requirements.
• Excellent communication skills (verbal and written) to tailor messages to different audiences, presenting it clearly and concisely at the right altitude.
• Ability to manage a wide variety of initiatives across multiple business units.
• At least one of the following Security certifications: CISM, CISA, CISSP, CIA, CIPM, CCSP
• Experience working in Agile and/or Toyota Production System framework; Agile, Scrum, Lean, or related certifications.
• Experience building and/or analyzing GRC and Cybersecurity business cases and experience in product management.
• Demonstrated success in project management, business analysis, and data analysis.
• Proven ability to bring clarity and focus to complex and ambiguous situations.
• Experience with ITIL processes for Service Management.

• A work environment built on teamwork, flexibility, and respect.
• Professional growth and development programs to help advance your career, as well as tuition reimbursement.
• Team Member Vehicle Purchase Discount.
• Toyota Team Member Lease Vehicle Program (if applicable).
• Comprehensive health care and wellness plans for your entire family.
• Flextime and virtual work options (if applicable).
• Toyota 401(k) Savings Plan featuring a company match, as well as an annual retirement contribution from Toyota regardless of whether you contribute.
• Paid holidays and paid time off.
• Referral services related to prenatal services, adoption, childcare, schools and more.
• Tax Advantaged Accounts (Health Savings Account, Health Care FSA, Dependent Care FSA)