Overview

Who we are

Collaborative. Respectful. A place to dream and do. These are just a few words that describe what life is like at Toyota. As one of the world's most admired brands, Toyota is growing and leading the future of mobility through innovative, high-quality solutions designed to enhance lives and delight those we serve. We're looking for diverse, talented team members who want to Dream. Do. Grow. with us.

To save time applying, Toyota does not offer sponsorship of job applicants for employment-based visas or any other work authorization for this position at this time.

Who we're looking for

Toyota's Human Resources Department is looking for a passionate and highly motivated Human Resources Business Advisor.

• Lead a team of HR Generalists and HR Specialists located across the three Experience Center sites, supporting call center employee populations.
• Have/develop a strong understanding of the TFS Experience Center business operating model, and the specific needs of the Centers, applying this knowledge to create effective partnerships with managers/leaders and integrate short- and long-term needs of the Center operations with HR/talent-related solutions.
• Develop and nurture strong and productive partnerships with a diverse group of senior managers and executives as well as with other groups within HR.
• Use Workforce Planning & Analytics (WP&A) tools (e.g., segmentation framework, headcount plans, etc.) to assist assigned business unit in making workforce-related decisions. Help business managers/leaders understand and build workforce plans, including identifying current state, future state, and gaps.
• Lead the education, implementation and follow-through of all existing HR programs, including but not limited to: Performance Management (Driving Performance) and corrective action, Pay for Performance (compensation programs such as merit, growth, bonus, discretionary awards), learning/development programs, as well as talent/succession planning.
• Partner closely with Talent Acquisition to effectively and efficiently staff open positions.
• Provide advice and counsel along with Team Member Relations team to resolve team member concerns. Also partner with the leaves and disability management team on LOA cases.
• Ad hoc projects as assigned such as process improvement, etc.

• Strong experience with large business unit support in an HR Business Advisor or HR Generalist/Analyst role.
• HR department project work, especially in a leadership role.
• Proven experience leading/managing a team (preferably managing direct reports).
• Knowledge and understanding of compensation programs, LOA administration, and recruiting processes.
• Knowledge and understanding of applicable employment/labor laws.
• Proficient in Microsoft applications (Excel, PowerPoint, Word, Outlook).
• Bachelor's degree or higher, or equivalent professional work experience relevant to this position.

• HR experience supporting call center operations highly preferred.
• PHR/SPHR Certification.

• A work environment built on teamwork, flexibility and respect
• Professional growth and development programs to help advance your career, as well as tuition reimbursement
• Team Member Vehicle Purchase Discount
• Toyota Team Member Lease Vehicle Program (if applicable)
• Comprehensive health care and wellness plans for your entire family
• Flextime and virtual work options (if applicable)
• Toyota 401(k) Savings Plan featuring a company match, as well as an annual retirement contribution from Toyota regardless of whether you contribute
• Paid holidays and paid time off
• Referral services related to prenatal services, adoption, childcare, schools and more
• Tax Advantaged Accounts (Health Savings Account, Health Care FSA, Dependent Care FSA)