Overview
Who we are
Collaborative. Respectful. A place to dream and do. These are just a few words that describe what life is like at Toyota. As one of the world's most admired brands, Toyota is growing and leading the future of mobility through innovative, high-quality solutions designed to enhance lives and delight those we serve. We're looking for diverse, talented team members who want to Dream. Do. Grow. with us.
To save time applying, Toyota does not offer sponsorship of job applicants for employment-based visas or any other work authorization for this position at this time.
Who We're Looking For
Toyota's Field Technical Operations (FTO) Department is looking for a passionate and highly motivated Field Systems Engineer.
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The primary responsibility of this role is to develop, implement and kaizen FTO systems that support our mission to continue to digitally transform the Toyota and Lexus field organization.
Reporting to the Field Technical Operations Manager, the person in this role will support the FTO department objective to shorten the time between 1st Occurrence and 1st report by focusing on a data driven approach to Early Detection, Visualize Key Department processes, and develop innovative tools to aid with data collection.
What You'll Be Doing
- Design, develop, and maintain robust, scalable, and high-performance applications including clear and concise HMI's across multiple platforms, ensuring quality, security, and functionality within the Field Technical Operations Department to support EDER/department initiatives
- Work closely with QST and IT to integrate software applications with existing systems and hardware, ensuring seamless data exchange and system communication
- Perform detailed debugging and troubleshooting of FTO application-related issues across different environments, offering solutions to improve performance and system reliability
- Stay updated with emerging technologies and trends, and actively participate in improving system architectures and development practices
- Utilize data analytics tools such as Alteryx, Powerbi, etc to visualize trends and patterns using data metrics such as FTR/DPR/PQR, First Reports, GR 1-4 rank ups, etc. to communicate and prioritize emerging field issues that will allow the Field teams to quickly act on emerging issues
- Leverage extensive database, app development experience and relationships with ITx contacts to support FTO in designing applications and/or when technical issues are encountered
- Collaborate with Field Product Engineers (FPE) and Field Quality Engineers (FQE) to promote a data driven approach to identifying and providing information on emerging issues leading to actionable field reports (FTR/DPR/PQR)
- Develop a quality-minded culture within each Region/Area by communicating Field Technical Specialist (FTS) related KPIs on an on-going basis
What You Bring
- Bachelor of Science (B.S.) Degree in Automotive Engineering or Mechanical, Electrical Engineering/Technology or Computer Science
- Proficiency in all T3 related systems (RTS, TAS, MIL-I, Q360, etc).
- Knowledge of Quality 1 system connectors
- Professional experience with Microsoft Power Platform and Altery
- Hold certifications in big data analysis, Power BI, PowerApps/Mendix, Power Automate/RPA and Altreryx
- Professional experience deploying low code solutions
- Understanding of T3, Q360, C360 and TBDP architecture
- Ability to work well with other departments inside and outside of PQ&SS
- This position requires driving. A motor vehicle record that's acceptable by company standards is required for this position
Added Bonus If You Have
- Experience as NAQ Product Engineer or Field Product Engineer
- Thorough understanding of the EDER process, field organization and dealer operations
- Demonstrated tact, diplomacy, and leadership skills inside and outside of PQ&SS
What We'll Bring
During your interview process, our team can fill you in on all the details of our industry-leading benefits and career development opportunities. A few highlights include:
• A work environment built on teamwork, flexibility, and respect
• Professional growth and development programs to help advance your career, as well as tuition reimbursement
• Team Member Vehicle Purchase Discount
• Toyota Team Member Lease Vehicle Program (if applicable)
• Comprehensive health care and wellness plans for your entire family
• Flexible work options based on business needs
• Toyota 401(k) Savings Plan featuring a company match, as well as an annual retirement contribution from Toyota regardless of whether you contribute
• Paid holidays and paid time off
• Referral services related to prenatal services, adoption, childcare, schools and more
• Tax Advantaged Accounts (Health Savings Account, Health Care FSA, Dependent Care FSA)
Belonging at Toyota
Our success begins and ends with our people. We embrace diverse perspectives and value unique human experiences. Respect for all is our North Star. Toyota is proud to have 10+ different Business Partnering Groups across 100 different North American chapter locations that support team members' efforts to dream, do and grow without questioning that they belong. As a company that has been one of DiversityInc's Top 50 Companies for Diversity and a member of The Billion Dollar Roundtable supporting minority and woman-owned suppliers for over 10 years, we are proud to be an equal opportunity employer that celebrates the diversity of the communities where we live and do business.
Applicants for our positions are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, military or veteran status, or any other characteristics protected by law.
Have a question, need assistance with your application or do you require any special accommodations? Please send an email to talent.acquisition@toyota.com.