Overview

Who we are

Collaborative. Respectful. A place to dream and do. These are just a few words that describe what life is like at Toyota. As one of the world's most admired brands, Toyota is growing and leading the future of mobility through innovative, high-quality solutions designed to enhance lives and delight those we serve. We're looking for diverse, talented team members who want to Dream. Do. Grow. with us.

To save time applying, Toyota does not offer sponsorship of job applicants for employment-based visas or any other work authorization for this position at this time.

This position is based in Plano, TX, with a hybrid mix of some in-office time and some remote work.

Who We're Looking For

• Leading the development and execution of a strategic roadmap for automating manual processes within the EUC environment.
• Collaborating with cross-functional teams to identify and implement automation opportunities that enhance self-service capabilities and align with business goals.
• Designing, deploying, and integrating automation solutions that empower users to resolve issues and perform tasks independently through self-service channels.
• Managing and mentoring a team of EUC specialists and automation engineers, fostering a culture of innovation.
• Establishing and maintaining strong relationships with key vendors, ensuring they meet service level agreements (SLAs)
• Defining and tracking key performance indicators (KPIs) to measure the impact of automation initiatives.
• Ensuring that all automation processes adhere to company security policies and regulatory requirements.

• 8+ years of experience in End-User Computing (EUC) or IT management roles, with a focus on process automation and self-service solutions.
• Proven experience with automation tools and technologies, such as Robotic Process Automation (RPA), scripting, and AI-driven solutions for self-service applications.
• Hands on experience implementing and managing End User Software, Hardware, and Platforms at and Enterprise level including, Operating Systems, device selection, lifecycle planning, and supplier management.
• Strong understanding of IT infrastructure, desktop management, and self-service support environments.
• Demonstrated ability to lead and manage teams, with a track record of successfully implementing self-service automation projects.
• Excellent vendor management skills, including contract negotiation and performance management.
• Strong communication and interpersonal skills, with the ability to collaborate effectively with stakeholders at all levels.
• Bachelor's degree in Information Technology, Computer Science, or a related field

• A work environment built on teamwork, flexibility, and respect.
• Professional growth and development programs to help advance your career, as well as tuition reimbursement.
• Team Member Vehicle Purchase Discount.
• Toyota Team Member Lease Vehicle Program (if applicable).
• Comprehensive health care and wellness plans for your entire family.
• Flextime and virtual work options (if applicable).
• Toyota 401(k) Savings Plan featuring a company match, as well as an annual retirement contribution from Toyota regardless of whether you contribute.
• Paid holidays and paid time off.
• Referral services related to prenatal services, adoption, childcare, schools and more.
• Tax Advantaged Accounts (Health Savings Account, Health Care FSA, Dependent Care FSA)
• Relocation assistance (if applicable)