To save time applying, Toyota does not offer sponsorship of job applicants for employment-based visas or any other work authorization for this position at this time.

What we're looking for

Toyota's Dealer Lending Department is looking for a passionate and highly-motivated Dealer Lending Services Representative.

The primary responsibility of this role is to provide superior customer service to our dealers and the Field Sales Team. In this roll you will collect and process all loan payment and wholesale charges by their respective due date while reporting status to management.

Reporting to the Dealer Lending Services Supervisor, the person in this role will support the Dealer Lending department's objective to be responsible for the daily activity of the wholesale dealer portfolio.

What you'll be doing

• Reviewing daily activities of the Dealer Lending Portfolio to ensure systems accurately reflect all loans and charges.
• Ensuring suspense items and loan exceptions are researched and processed/resolved in a timely manner.
• Collecting and processing all payments related to dealer wholesale and commercial loans.
• Ensuring wires are processed to the dealers in accordance with policies and procedures and are completed in a timely manner.
• Obtaining approvals and maintaining appropriate documentation to file accordingly.
• Reporting heightened risks or unusual situation to management and appropriate parties.
• Responding to dealer question via phone calls and shared inbox within department expectations.

Qualifications/ What you bring
• Bachelor's degree in finance, business administration, or related fields, or equivalent years of banking or auto finance experience
• Ability to see connections, trends, and patterns that are not immediately obvious to others.
• Ability to understand, integrate, and implement workflow and analytic solutions and directives as they become available.
• Strong professionalism and communication skills both verbal and written.
• Ability to have good follow through on requests for information/support with strong time management.
• Know when to escalate issues and can clearly explain situation and provide recommendations to management in a timely fashion.

Added bonus if you have
• Previous experience with auto finance systems
• Previous experience with commercial finance.
• Proficient in Microsoft Suite with a focus in Excel including experience with formulas, Pivot Tables, Macros.

What We'll Bring
During your interview process, our team can fill you in on all the details of our industry-leading benefits and career development opportunities. A few highlights include:

• A work environment built on teamwork, flexibility and respect
• Professional growth and development programs to help advance your career, as well as tuition reimbursement
• Team Member Vehicle Purchase Discount
• Toyota Team Member Lease Vehicle Program (if applicable)
• Comprehensive health care and wellness plans for your entire family
• Flextime and virtual work options (if applicable)
• Toyota 401(k) Savings Plan featuring a company match, as well as an annual retirement contribution from Toyota regardless of whether you contribute
• Paid holidays and paid time off
• Referral services related to prenatal services, adoption, childcare, schools and more
• Flexible spending accounts
• Relocation assistance (if applicable)

Belonging at Toyota

Our success begins and ends with our people. We embrace diverse perspectives and value unique human experiences. Respect for all is our North Star. Toyota is proud to have 10+ different Business Partnering Groups across 100 different North American chapter locations that support team members' efforts to dream, do and grow without questioning that they belong. As a company that has been one of DiversityInc's Top 50 Companies for Diversity and a member of The Billion Dollar Roundtable supporting minority and woman-owned suppliers for over 10 years, we are proud to be an equal opportunity employer that celebrates the diversity of the communities where we live and do business.

Applicants for our positions are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, military or veteran status, or any other characteristics protected by law.

Have a question, need assistance with your application or do you require any special accommodations? Please send an email to talent.acquisition@toyota.com.