Overview
Who we are
Collaborative. Respectful. A place to dream and do. These are just a few words that describe what life is like at Toyota. As one of the world's most admired brands, Toyota is growing and leading the future of mobility through innovative, high-quality solutions designed to enhance lives and delight those we serve. We're looking for diverse, talented team members who want to Dream. Do. Grow. with us.
Who We're Looking For
Toyota's Retail Market Development Department is looking for a passionate and highly motivated Dealer Information Analyst. The role requires a Subject Matter Expert in dealer information, performance metrics, data entry and correction, and systems supporting both Toyota and Lexus.
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Reporting to the Dealer Information Support Manager, the Dealer Information Analyst is responsible for managing data related to the Franchise administration process, facility requirements, and dealer financial statement submission process for all Toyota & Lexus dealers. The person in this role will contribute to building an industry-leading Toyota and Lexus dealer network with the best facilities, locations, owners, franchise agreements, and financial state, by ensuring all Dealer Information is accurate, standardized, and accessible, and that all systems are available and functioning properly.
What You'll Be Doing:
- SME for systems utilized by all Market Representation stakeholders, including RMD, field offices, TMNA and TFS departments, and dealers to access reports, review metrics, perform analysis, and run data extracts.
- Support and monitor accurate and timely data entry into RMD systems to facilitate the Franchise administration process.
- Perform data validation to ensure precision, accuracy, and accessibility.
- Train end users of RMD systems and data.
- Create ad-hoc reports, utilizing various systems and reporting tools (Excel, BI tools).
- Ensuring all data, metrics, and reports are accurate, while continuing to make enhancements to support new requirements, business needs, or changes to requirements.
- SME for SmartView/Essbase platform which is a standalone data repository and analysis tool.
- Contact for vendors and internal interactions pertaining to data, enchantments, and coordination. (S&P, Urban Science, TBDP, TLE, +others)
- Support Franchise Hub system development ensuring transmittal process continues to evolve to become industry best.
- Troubleshoot and Support systems by interacting with end users.
- Initiate and liaison between RMD business units and IT to direct and administer the design, development, and maintenance of RMD systems.
- Engage in special projects to support ever-changing business needs.
What You Bring :
- Expert knowledge of Microsoft Excel, with demonstrable skills in formulas, table structures, queries, pivot tables, and data formatting
- Excellent data entry skills, with proven speed and accuracy
- Data validation experience, ensuring accuracy and consistency
- Advanced knowledge of other Microsoft Office applications
- Experience supporting end users with system usage, training, and issue resolution
- Experience working in each phase of IT systems development, with an emphasis on requirements gathering, and system testing
- Knowledge in market representation policies, practices, and franchise agreements
- Strong vendor management skills
- Ability to multitask and manage/lead several initiatives at once
- Ability to learn, manage, and train on new IT systems as needed
Added bonus if you have:
- SQL and advanced data transformation knowledge
- Experience working with dealers
- Demonstratable and current Tableau/Power BI experience
- Microsoft PowerApps and Power Automate knowledge
- Microsoft SharePoint administration experience
- DocuSign experience
- Oracle Essbase / SmartView experience
- Hyperion Interactive Reporting experience
- S&P Catalyst experience
- Agile development process experience
- Understanding of the dealer financial statements
What we'll bring
During your interview process, our team can fill you in on all the details of our industry-leading benefits and career development opportunities. A few highlights include:
- A work environment built on teamwork, flexibility and respect
- Professional growth and development programs to help advance your career, as well as tuition reimbursement
- Team Member Vehicle Purchase Discount
- Toyota Team Member Lease Vehicle Program (if applicable)
- Comprehensive health care and wellness plans for your entire family
- Flextime and virtual work options (if applicable)
- Toyota 401(k) Savings Plan featuring a company match, as well as an annual retirement contribution from Toyota regardless of whether you contribute
- Paid holidays and paid time off
- Referral services related to prenatal services, adoption, childcare, schools and more
- Flexible spending accounts
Belonging at Toyota
Our success begins and ends with our people. We embrace diverse perspectives and value unique human experiences. Respect for all is our North Star. Toyota is proud to have 10+ different Business Partnering Groups across 100 different North American chapter locations that support team members' efforts to dream, do and grow without questioning that they belong. As a company that has been one of DiversityInc's Top 50 Companies for Diversity and a member of The Billion Dollar Roundtable supporting minority and woman-owned suppliers for over 10 years, we are proud to be an equal opportunity employer that celebrates the diversity of the communities where we live and do business.
Applicants for our positions are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, military or veteran status, or any other characteristics protected by law.
Have a question, need assistance with your application or do you require any special accommodations? Please send an email to talent.acquisition@toyota.com.