Analyst, Analytics

Overview

Who we are

Collaborative. Respectful. A place to dream and do. These are just a few words that describe what life is like at Toyota. As one of the world's most admired brands, Toyota is growing and leading the future of mobility through innovative, high-quality solutions designed to enhance lives and delight those we serve. We're looking for diverse, talented team members who want to Dream. Do. Grow. with us.

An important part of the Toyota family is Toyota Financial Services (TFS), the finance and insurance brand for Toyota and Lexus in North America. While TFS is a separate business entity, it is an essential part of this world-changing company- delivering on Toyota's vision to move people beyond what's possible. At TFS, you will help create best-in-class customer experience in an innovative, collaborative environment.

• Uncover business needs and the true questions that the company is trying to answer in order to properly frame your analysis

• Leverage your SQL/Python/R coding skills to pull and organize data that is needed for your analysis

• Find insights buried in the data by applying your arsenal of creative problem-solving, data exploration, and quantitative analytical skills (including statistical methods)

• Assess the quantitative and qualitative impacts of possible actions based on your insight, taking into consideration our customers, our employees, and our company

• Recommend actions based on your insights by effectively telling the story that is supported by data through presentations (PowerPoint), data visualizations (Tableau), and clear and concise verbal and written communications skills

• Coordinate with various stakeholders to help implement and measure recommended actions

• Build relationships with key stakeholders across Toyota such as Sales, Marketing, Servicing, Insurance, Risk, Technology, Legal/Compliance, Finance, Treasury, etc.

• Continuously improve your analytical, technical, communication, and people skills through offered training and on-the-job experience to prepare for advancement into analytical leadership roles.

• Become a subject matter expert for your business area by developing a comprehensive understanding of its strategies, processes, policies, and data

• Guide/mentor other analysts on best practices for analysis and data storytelling.

• Leverage technical skills, business knowledge, and problem-solving skills to provide analytical insights and reporting to help the business make better data-driven decisions

• Provide value by answering business questions and drive efficiency gains with a focus on the following areas: Servicing, Voluntary Protection Products, Sales, Legal and Compliance, Accounting, Risk, Fraud, and other areas.

• The Finance & Sales Analytics team is responsible for driving profitable growth and operational efficiency through data driven insights. The key data sources for this role include a proprietary cash flow model with contract level financial information, and application/contract data queried from our Data Marts.

• Data exploration, financial/quantitative analytics, understanding business processes, visual story-telling, and presenting insights to inform decision making are some of the key skills needed for this role.

• Bachelor's degree or higher in Analytics, Statistics, Finance, Accounting, Math, Computer Science, Economics, Engineering or similar analytical / STEM field

• Demonstrated relevant experience coding in SQL, Python and/or R (this will be tested during interviews)

• Experience with Excel and Powerpoint, and Tableau experience

• Creative and quantitative problem-solving skills with strengths in Data Acquisition, Manipulation, Cleaning, Analysis and Presentation of Results

• Basic statistics knowledge

• Presentation skills including proposing strategic recommendations to management and clearly articulating technical concepts to non-technical audiences

• Intellectual curiosity - always making an effort to understand and find the truth in the data

• Ability to collaborate with others

• MBA or Master's degree in an analytical field

• Background in Auto Finance or Consumer Lending industries

• Professional experience in one or more areas covered by the Analytics Job Family (see list above)

• Intermediate to advanced statistics knowledge

• A work environment built on teamwork, flexibility and respect.

• Professional growth and development programs to help advance your career, as well as tuition reimbursement.

• Team Member Vehicle Purchase Discount

• Toyota Team Member Lease Vehicle Program (if applicable)

• Comprehensive health care and wellness plans for your entire family

• Toyota 401(k) Savings Plan featuring a company match, as well as an annual retirement contribution from Toyota regardless of whether you contribute.

• Paid holidays and paid time off

• Referral services related to prenatal services, adoption, childcare, schools and more.

• Tax Advantage Accounts (Health Savings Account, health Care FSA, Dependent Care FSA)