VDI Endpoint Security Engineer - USDS

Key Responsibilities:

1. Security and Compliance:
- Implement security best practices and policies for workstations.
- Ensure compliance with industry standards and regulations.
- Deploy patches to operating systems and applications
- Implement and enforce security protocols and policies for endpoint devices to safeguard corporate data and infrastructure.
- Stay up-to-date with endpoint security trends and technologies, proactively addressing potential vulnerabilities.

2. VDI Design and Implementation:
- Collaborate with clients to assess their VDI needs and design customized solutions.
- Implement and configure VMware Horizon View and related components to deploy VDI environments.
- Ensure high availability, scalability, and performance of VDI systems.

3. Infrastructure Optimization:
- Monitor VDI infrastructure for performance bottlenecks and implement optimizations.
- Troubleshoot and resolve complex issues related to virtualization and VDI environments.
- Conduct capacity planning to meet current and future demand.

4. Documentation and Training:
- Maintain detailed documentation of workstation configurations and procedures.
- Provide training and knowledge transfer to team members and clients.

5. Technical Expertise:s.
- Knowledge of App Volumes, Dynamic Environment Manager, Horizon TrueSSO, and Unified Access Gateways will be key.

6. Client Interaction:
- Build strong client relationships by providing excellent technical support and guidance.
- Collaborate with clients to understand their evolving IT needs and propose solutions accordingly.

7. Endpoint Support:
- Configure and provision a wide range of endpoints, including computers, mobile devices, and IoT devices.
- Ensure endpoints are set up in accordance with company standards and user needs.
- Collaborate with the IT Support Team to provide technical support to end-users for endpoint-related problems, ensuring a quick resolution.

Qualifications

Minimum Qualifications:
- 5+ years of experience working with Horizon virtual desktops
- Working level understanding of end user device management technologies ( i.e. Workspace One, Apple Business Manager, )
- Strong knowledge of VMware Horizon View, vSphere, VMware Cloud on AWS and Advanced Experience in Windows Desktop Operating Systems
- Knowledge of AWS, specifically EC2, VPC, ELB, R53, RDS, IAM, and other infrastructure services - such as strong knowledge of endpoint security best practices and compliance standards.
- Solid knowledge of automated provisioning of end user devices along with excellent troubleshooting skills and the ability to resolve endpoint-related issues.
- Excellent problem-solving skills and the ability to work well under pressure with strong communication and interpersonal skills for client interactions.
- Knowledge of storage technologies (e.g., SAN, NAS) and networking concepts

Preferred Qualifications:
- Proficiency in scripting languages (e.g., PowerShell) for automation.
- Familiarity with cloud-based VDI solutions is a plus.
- VMware certifications, such as VCP-DTM or VCAP-DTM, are highly desirable.
- Strong knowledge of the internals of the operating systems Windows, macOS, iOS, Android.
- Good understanding of unified endpoint management related concepts Apple Business Manager, Android for Work, Intune, etc.

Job Information

[For Pay Transparency] Compensation Description (annually)

The base salary range for this position in the selected city is $118800 - $182000 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;

2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and

3. Exercising sound judgment.