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Trending Product Operation - Trust and Safety - San Jose

AT TikTok
TikTok

Trending Product Operation - Trust and Safety - San Jose

San Jose, CA

Responsibilities

About the team:
The Search-Trending Operations Team is committed to establishing TikTok as the leading platform for trend discovery, consumption and engagement.The team's responsibilities span the entire lifecycle of trends operations, including but not limited to expanding trends supply, improve trends quality, operate S/A events across news/sports/entertainment/music/technology verticals with custom promotions and features.We're seeking an accomplished Product Strategy & Operations Manager with proven expertise in solving complex cross-time-zone challenges, exceptional content sensibility and data-driven decision-making capabilities.

Responsibilities:
- Responsible for improving core Prod ops metrics in regional markets, including but not limited to search growth, content expansion and user experience.

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-Operate sports/entertainment/music vertical events under TikTok search scenarios, including but not limited to content strategy optimization, customized product solutions, trends topic operations, to drive more users' engagement and enhance the event in-app volume.
-Collaborate with R&D teams to expand product capabilities.
- Work closely and flexibly with XFN stakeholders to achieve targets together.
- Please note that this position involves exposure to sensitive content, including but not limited to vulgar content, violence, pornography, and fake news

Qualifications

Minimum Qualifications:
- Bachelor's degree in Journalism or data/content/culture-related majors
- 2+ years of relevant experience in content or product operation, be familiar with the processes and methods of trending operation.
- Fluency in both English and Mandarin required: The role involves frequent communication with global teams, clients, and stakeholders in English-speaking regions as well as in Chinese-speaking markets. Proficiency in Mandarin is essential to effectively engage with Chinese-speaking partners, understand cultural nuances, and navigate business transactions in key markets, ensuring smooth cross-cultural collaboration and market expansion.
-Have strong data analysis skills, be able to identify problems and discover opportunities through data and provide strong support for operation decisions.
- Able to operate projects independently, with strong ability to design and solutions and data sensitivity, and good ability to integrate resources.
- Willing to work on shifts, which includes weekends and public holidays.

Preferred Qualifications:
- Experience in working with multiple stakeholders and collaborating across business units;
- Team player, goal-oriented, ready to embrace change and challenges, able to work in a global team efficiently.
- Familiar with search engines and social media platforms, including but not limited to TikTok, Twitter, Instagram, Youtube, etc.

#LI-Hybrid

Job Information

[For Pay Transparency] Compensation Description (annually)

The base salary range for this position in the selected city is $66560 - $151111 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;

2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and

3. Exercising sound judgment.

Client-provided location(s): San Jose, CA, USA
Job ID: TikTok-7490608129906968840
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • HSA
    • Life Insurance
    • Fitness Subsidies
    • Short-Term Disability
    • Long-Term Disability
    • On-Site Gym
    • Mental Health Benefits
    • Virtual Fitness Classes
  • Parental Benefits

    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
  • Work Flexibility

    • Flexible Work Hours
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Casual Dress
    • Snacks
    • Pet-friendly Office
    • Happy Hours
    • Some Meals Provided
    • Company Outings
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
  • Financial and Retirement

    • 401(K) With Company Matching
    • Performance Bonus
    • Company Equity
  • Professional Development

    • Promote From Within
    • Access to Online Courses
    • Leadership Training Program
    • Associate or Rotational Training Program
    • Mentor Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)

Company Videos

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