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Tooling Project Manager - USDS

AT TikTok
TikTok

Tooling Project Manager - USDS

Nashville, TN

Responsibilities

About TikTok U.S. Data Security
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. U.S. Data Security ("USDS") is a subsidiary of TikTok in the U.S. This new, security-first division was created to bring heightened focus and governance to our data protection policies and content assurance protocols to keep U.S. users safe. Our focus is on providing oversight and protection of the TikTok platform and U.S. user data, so millions of Americans can continue turning to TikTok to learn something new, earn a living, express themselves creatively, or be entertained. The teams within USDS that deliver on this commitment daily span across Trust & Safety, Security & Privacy, Engineering, User & Product Ops, Corporate Functions and more.

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Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.

About the Team
Our team is focused is to delivering superior tooling project management and support services that empower our users and stakeholders. We aim to achieve this by:
- Leading with expertise and innovation in tooling solutions for both bugs and new projects.
- Ensuring seamless project execution through meticulous planning and resource management.
- Upholding high standards of quality and reliability in every aspect of our service delivery.
- Fostering collaborative relationships with stakeholders to understand and exceed their expectations.
- Continuously improving our processes and capabilities to adapt to evolving needs and technologies

In order to enhance collaboration and cross-functional partnerships, among other things, at this time, our organization follows a hybrid work schedule that requires employees to work in the office 3 days a week, or as directed by their manager/department. We regularly review our hybrid work model, and the specific requirements may change at any time.

Responsibilities
- Provide leadership on project selection, scope, definition, and performance to ensure alignment with business strategy.
- Lead efforts to evaluate and redesign processes to align with the company's rapid growth and commitment to quality.
- Drive requirement gathering and input from designated stakeholders across engineering, LPO specialists, and legal teams.
- Maintain essential documentation related to assigned projects for multiple stakeholders.
- Exercise strategic thinking in prioritizing workload, as well as proper escalation to leadership.
- Drive consistency and capability to support the growth of the team and the company, during continued scalability, and identify opportunities for more streamlined work.
- Utilize time management and organizational skills to juggle responsibilities and strategize efficiency and priority
- Build a strong team by cultivating cross functional relationships between each vertical and the XFN partners within the company
- Collaborate with other project managers across the organization to ensure we maintain cohesiveness.

Qualifications

Minimum Qualifications
- Bachelor's Degree
- 3+ years of experience in fast paced and dynamic global legal compliance organization.
- 5 years of project management or related work experience
- Ability to thrive in ambiguous environments, identify trade-offs, and make decisions in high-pressure situations.
- Strong ability to foster relationships and work cross-functionally, especially with global teams in different time-zones.

Preferred Qualifications
- Excellent organizational and time management skills
- Exceptional written and verbal communication skills, particularly in the form of project management documentation, requirements gathering documentation, and PRDs.
- Strong technical problem-solving skills
- Ability to work independently with minimal managerial supervision

D&I Statement
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Accommodation Statement
TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://shorturl.at/ktJP6

Data Security Statement
This role requires the ability to work with and support systems designed to protect sensitive data and information. As such, this role will be subject to strict national security-related screening.

Client-provided location(s): Nashville, TN, USA
Job ID: TikTok-7397140084716407049
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • HSA
    • Life Insurance
    • Fitness Subsidies
    • Short-Term Disability
    • Long-Term Disability
    • On-Site Gym
    • Mental Health Benefits
    • Virtual Fitness Classes
  • Parental Benefits

    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
  • Work Flexibility

    • Flexible Work Hours
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Casual Dress
    • Snacks
    • Pet-friendly Office
    • Happy Hours
    • Some Meals Provided
    • Company Outings
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
  • Financial and Retirement

    • 401(K) With Company Matching
    • Performance Bonus
    • Company Equity
  • Professional Development

    • Promote From Within
    • Access to Online Courses
    • Leadership Training Program
    • Associate or Rotational Training Program
    • Mentor Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)

Company Videos

Hear directly from employees about what it is like to work at TikTok.