Responsibilities
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible. Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day. To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve. Join us.
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We are looking for talented individuals to join us as a graduate. As a graduate, you will get unparalleled opportunities for you to kickstart your career, participate in our six-month learning and development program, pursue bold ideas and explore limitless growth opportunities. Co-create a future driven by your inspiration with TikTok.
About the Team :
We are looking for talented new and recent graduates to join us from summer 2025. This is a great opportunity to jumpstart your career at one of the most exciting and fast-growing places to be in London.
TikTok is looking for a Strategy & Operations graduate to join our UK Ecommerce team. As a Strategy & Operations specialist, you will be responsible for driving priority strategic projects to help grow the platform, e.g., overall GMV, merchant acquisition, content, advertisement adoption, and other key metrics. You will likewise be involved in driving improvements in the overall business and operations, as well as deep-diving into priority strategic topics.
This role requires a highly analytical mindset and curiosity to find solutions for customer and partner needs. You will own projects and key deliverables and work cross-functionally with sales, policy and product teams.
- Assume a role of a strategy business partner (BP) for the TikTok ecommerce business teams, leveraging data-driven insights to shape strategic agenda of business teams and fuel business growth.
- Collaborate with cross-functional teams to build short-term and long-term strategic plans and drive high impact projects across GMV, merchant, content, and other key metrics. Provide solid support for business growth through partnering with other business teams on high priority topics.
- Conduct in-depth analysis of ecommerce business, including traffic efficiency, user behavior, merchant operation, etc.
- Synthesize internal and external research to formulate data-driven near-/medium-/long-term business recommendations, ensuring a forward-thinking and adaptive approach. Leverage both internal and external/syndicated data to perform in-depth internal and market analysis.
- Drive continuous improvement through targeted initiatives that address specific challenges.
Qualifications
Minimum qualifications
- Graduated with a Bachelor's degree or Master's in 2023 or onwards.
- Available to start in May 2025.
- Excellent analytical skills and problem-solving capabilities. Experience in benchmarking, market research, competitor analysis, and GTM strategy.
- Strong ownership and self-started mentality and desire to work closely with business teams - take proactive initiative to identify business challenges, analyze problems, and autonomously develop and implement innovative solutions; demonstrate motivated self-starter attitude focused on continuous improvement.
- Strategic and analytical experience at leading management consulting firm and/or tech/ecommerce companies through internships or 1-2 years of full-time work.
- Strong attention to detail and a proven ability to balance multiple priorities and meet deadlines.
- Outstanding communication skills and can effectively handle cross-functional collaboration.
Preferred qualifications
- Understanding of eCommerce markets, with a perspective on the UK market.
- Experience driving operational initiatives, achieving tangible results.
- Selected experience working with scale-ups, fast-growth businesses.
- Comfortable navigating global organization structures & aligning objectives with cross-functional teams. Thriving in a work environment with diverse cultures.
- Data science skills such as SQL/Python will be a plus but not mandatory.
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.