Responsibilities
The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We aim to bring discovery, inspiration, and joy back to shopping by making TikTok the commerce channel of choice for merchants, creators, and affiliates.
We are looking for passionate and talented people to join our product and operations team, to build an e-commerce ecosystem that is innovative, secure and intuitive for our users and brands.
Responsibilities:
- Design Seller Growth Program(s) to build seller commitment and drive GMV growth for SMB sellers (Small/ Medium size sellers).
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- Run seller analysis to determine (a) which seller segments to prioritize, (b) what are the key seller actions required to grow GMV by seller segments, (c) what are the appropriate seller incentives (vouchers, Ads, traffic boost)
- Measure Program impact on GMV growth
- Optimize Seller Growth Program(s) adoption rate, budget, and ROI; run A/B tests where needed
- Execute the Seller Growth Programs; leverage high-impact features in seller centre (e.g. seller missions, Assortment Growth features) where relevant
- Collaborate with cross-function teams including Category Managers, Account Manager Leads, Strategy, Product team to design and roll out Seller Growth Program(s) successfully
- Run Seller Interviews to understand seller pain points to grow on Tik Tok Shop or feedback on Seller Growth Program(s)
- Full responsibility for regular or ad-hoc tasks
Qualifications
Minimum Qualifications:
- Minimum Bachelor's Degree or above
- 3-5 years in ecommerce, merchant growth or new business unit setup
- Very strong analytical skills, with good numerical sense
- Able to design and execute programs end-to-end
- Proficient in English, and fluent Thai
- Ownership, hands-on, adaptive, detail-oriented, and aim for the highest standard.
Preferred Qualifications:
- Strong understanding of platform mechanics, policy, social media, e-commerce, live streaming, and comfortable working in a fast-paced and dynamic environment.