At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
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The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users.

TikTok Shops Supply Chain & Logistics is seeking experienced talents. The team is dedicated to innovating and streamlining TikTok Shop's transportation network and this pivotal role is at the forefront of shaping scalable and efficient transportation strategies.

Responsibilities:
1. Build the local settlement Quality Control team, deeply participate in daily settlement operation inspection, correct deviations from SOP requirements.
2. Develop and implement risk management systems to prevent and eliminate settlement risks in cooperation with cross-functional teams. Insight into the bottleneck and operational risks of the settlement process, continuously improve the team's work standards and safety awareness;
3. Improve the settlement system requirements, continuously optimize the online settlement process, and ensure the accuracy of settlement data and the stability of the system operation;
4. Collaborate with departments such as finance, taxation and legal team to develop settlement systems and SOPs, train and guide the team, and ensure the standardization and compliance of settlement operations;
5. Regularly review and analyze the achievement of settlement key indicators, formulate optimization plans for indicators that do not meet expectations (KPI dashboard on the real data)
6. Monitor the fluctuation of settlement data, deep dive into the reasons for abnormal data and timely warn risks, and promote the quality standards of upstream and downstream operational data;
7. Optimize the internal and external cooperation mechanism, promote the solution to bottlenecks; supervise the implementation of settlement terms of contract, and evaluate and correct the process and results.

Qualifications

Minimum Qualifications:
1. Bachelor's degree or above, majoring in finance/accounting or related fields
2. More than 5 years of relevant work experience in logistics, settlement, internal control, audit, and at least 3 years of team management experience in relevant fields.
3. Familiar with the settlement process risks in logistics scenarios those with experience in settlement quality control of medium and large Internet enterprises are preferred;
4. Diligent and serious, strong sense of responsibility, proactive in work; good interpersonal and communication skills, able to work under pressure, and have a team spirit;
5. Fluent in English and Mandarin to work with sellers and XFN team in China

Preferred Qualifications:
1. Proficient in work software (especially Excel), with strong data analysis skills preferred
2. Excellent communication skills, ability to work under pressure, and a team player

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://shorturl.at/cdpT2

Job Information

[For Pay Transparency] Compensation Description (annually)

The base salary range for this position in the selected city is $98000 - $200080 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;

2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and

3. Exercising sound judgment.