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TikTok Shop - Senior Product Manager, Seller Promotion Tools

AT TikTok
TikTok

TikTok Shop - Senior Product Manager, Seller Promotion Tools

Seattle, WA

Responsibilities

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

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Join us.

Our ideal candidate will have a passion to understand the interplay of our different pricing and promotional strategies to fuel Seller growth. You are responsible for defining and driving our product roadmaps. You will work with operations, data-engineers and R&D teams to identify new features and projects.

As the promotion tools product manager, you must analyze the potential customer and financial implications, select the most promising ideas, prioritize them and create a cohesive roadmap. You will also evangelize new features for our Sellers, working to accelerate their adoption, track the impacts, and communicate results with senior leaders. If you are obsessed with building technical solutions that uses data to solve complex business problems, this may be the role for you

Responsibilities

- Ownership of all Seller Promotion Tools (coupon, deals, bundles etc) and lead initiatives to grow adoption of existing Promotion tools amongst Sellers and identify improvement levers (e.g. traffic, selection, etc.).
- Responsible for discovering and building new Seller Promotion products from different seller/market segments, and focusing on providing the best conversion and satisfaction rate amongst Sellers.
- Lead cross-functional projects that help evolve our platform capabilities and break through operating constraints to support a constantly evolving payment ecosystem.
- Advocate for quality engineering solutions and architectural designs, and strike a healthy balance between system scalability and localization.
- Work with leaders in other geographies to ensure we scale winning US strategies, products, features, benefits and partnerships around the world.

Qualifications

- BS/BA degree or equivalent years of experience.
- 5+ years of product management in either e-commerce, or internet advertising and other PLG companies.
- Ability to use hard data and metrics to back up feature and customer segment recommendations.
- Self-starter and can do product planning and prioritization of critical global initiatives. Conceptualize and drive projects globally with opposing priorities, multiple partners, and quick timelines, and carry out independently under time constraints and meet deadlines.
- Excellent data analytical, and study skills to identify business opportunities. Build consensus among teams and influence decision-making within leadership. Ambitious with achieving, and strong sense of ownership and accountability with impeccable follow-through.

Preferred qualification

- Previous experience working on Deals and Promotional tools.
- Advanced knowledge of product pricing, merchandising and/or retail math.
- Previous experience working with sellers and brands, strong interest in retail is a plus.
- Familiarity with social commerce and/or live shopping.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at ecommerce.accommodations@tiktok.com.

Job Information

[For Pay Transparency] Compensation Description (annually)

The base salary range for this position in the selected city is $135850 - $337400 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;

2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and

3. Exercising sound judgment.

Client-provided location(s): Seattle, WA, USA
Job ID: TikTok-7296743805679438118
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • HSA
    • Life Insurance
    • Fitness Subsidies
    • Short-Term Disability
    • Long-Term Disability
    • On-Site Gym
    • Mental Health Benefits
    • Virtual Fitness Classes
  • Parental Benefits

    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
  • Work Flexibility

    • Flexible Work Hours
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Casual Dress
    • Snacks
    • Pet-friendly Office
    • Happy Hours
    • Some Meals Provided
    • Company Outings
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
  • Financial and Retirement

    • 401(K) With Company Matching
    • Performance Bonus
    • Company Equity
  • Professional Development

    • Promote From Within
    • Access to Online Courses
    • Leadership Training Program
    • Associate or Rotational Training Program
    • Mentor Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)

Company Videos

Hear directly from employees about what it is like to work at TikTok.