Join us.

The commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth can not be underestimated. TikTok Commerce re-imagines global commerce with rich content and endless joy.

We are looking for energetic operations managers to join our TikTok Merchandise Shopping team. This team is responsible for creating the strategy, roadmap, and products for all of our merchandising needs on TikTok Shop. As an operations manager for this team, you are responsible for developing pricing and go-to-market strategies based on platform product capabilities and business requirements.

Key responsibilities:

- Develop effective pricing and Go-To-Market (GTM) strategies based on platform product capabilities and business requirements.
- Collaborate with product and traffic teams to enhance merchant awareness and approaches to pricing operations, leveraging insights for consumer understanding.
- Utilize tools for product and market insights to establish growth and recruitment targets, devising operational strategies to attract merchant engagement and enrich the variety of products on the marketplace.
- Possess a deep understanding of search and recommendation mechanisms, partnering with product and traffic teams to establish a merchandise incubation mechanism, thereby boosting the turnover of merchant-side products.
- Strong logical thinking and strategic analytical abilities. You should be adept at utilizing data for decision-making, capable of sourcing data independently or in collaboration with others.

Qualifications

- More than 5 years of experience in eCommerce Ops management, seller products or merchandise operations or strategic consulting preferred, MBA is a plus.
- Agility and flexibility, along with strong project management skills. Demonstrated experience in planning, executing, and delivering results in an agile environment.
- Profound user understanding, excellent communication skills, and the ability to collaborate across teams to navigate complex work environments and tasks.
- Possess an owner's mindset and a results-oriented approach. You should be able to delve into core issues, set deadlines, collaborate with teams, and deliver solutions.
- Curiosity-driven, enjoy thinking and learning, adept at motivating others, and possess a self-driven attitude.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at ecommerce.accommodations@tiktok.com.

Job Information

[For Pay Transparency] Compensation Description (annually)

The base salary range for this position in the selected city is $121600 - $232644 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;

2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and

3. Exercising sound judgment.