At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.

The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We aim to bring discovery, inspiration, and joy back to shopping by making TikTok the commerce channel of choice for merchants, creators, and affiliates.With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join our product and operations team, to build an e-commerce ecosystem that is innovative, secure and intuitive for our users and brands.

Roles & Responsibilities:
- Drive and manage the merchant partnership and experience end-to-end, including continuous merchant development.
- Utilise data proficiently to deeply understand pain points, formulate business requirements, identify opportunities and prioritise solutions.
- Be an expert in TikTok commerce operations, identify opportunities for merchants.
- Managing the day-to-day activities of the team, empowering and coaching team members.
- Focusing on the proper SOP mechanics initiation and implementing appropriate incubation strategy to uplift core competency of each seller's tier i.e., GMV, ADO, Operation excellence, etc.

Qualifications

Minimum Qualification:
- Bachelor's Degree or above
- 2-5 years of experience in incubation, category account management
- Strong understanding of platform mechanics, policy, social media, e-commerce, live streaming, digital trends landscape, and comfortable working in a fast-paced and dynamic environment.
- Great interpersonal skill.
- Proficient in English and native Thai.
- Ownership, hands-on, adaptive, detail-oriented, and aim for the highest standard.

Preferred qualification:
- Experienced in new business unit setting, SOP development, execution, and measurement.
- Relationship with brands in Thailand.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.