At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.

The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated.

With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join our product and operations team, together we can build an e-commerce ecosystem that is innovative, secure, and intuitive for our users.

In this role, you will be responsible for delivering impact on seller growth by empowering them through knowledge transfer, training, and progress tracking, as well as collaborating with various cross-functional teams to help improve sellers growth.

Join us as we drive the future of e-commerce here at TikTok.

Responsibilities:
- Merchant Ecosystem Management: Led the growth of e-commerce video and live-streaming metrics by designing and implementing cold-start programs and commercial policies, ensuring a sustainable supply of merchants on the platform.
- Seller Growth and Incubation: Analyze segmented seller data, conduct in-depth assessments of product and content supply, and identify key growth drivers for merchants.
- Merchant Supply Strategy: Perform detailed qualitative and quantitative research on market supply, platform positioning, seller funnel, and industry trends to develop a comprehensive merchant supply strategy, including segmentation and root-cause analysis of fluctuations.
- Program Efficiency: Oversee budget management and control, while measuring the effectiveness of programs against deliverables.
- Process Optimization: Identify areas for improvement in tools, products, and SOPs. Proactively leverage platform features to enhance program deployment and efficiency.

Qualifications

Minimum qualifications:
- Minimum Bachelor's degree or above
- 5+ years of experience in seller management, relevant experience in defining categories and seller segmentation, seller acquisition incentives, seller incubation mechanism, seller growth...

Preferred qualifications:
- Have certain data analysis capabilities, structured thinking, idea-driven, and goal-result-oriented
- Good presentation skills, logical thinking, and strategic mindset
- Strong understanding of influencers, social media, e-commerce, live streaming, and digital trends landscape
- Strong communication, organizational, and time management skills; comfortable working in a fast-paced and dynamic environment
- Proficient in English

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.