Skip to main contentA logo with &quat;the muse&quat; in dark blue text.

TikTok Shop - Product Strategy Leader, Ecommerce

AT TikTok
TikTok

TikTok Shop - Product Strategy Leader, Ecommerce

Seattle, WA

Responsibilities

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

Want more jobs like this?

Get Business Operations jobs in Seattle, WA delivered to your inbox every week.

By signing up, you agree to our Terms of Service & Privacy Policy.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.

About

The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We aim to bring discovery, inspiration, and joy back to shopping by making TikTok the commerce channel of choice for merchants, creators, and affiliates.With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join our product and operations team, to build an e-commerce ecosystem that is innovative, secure and intuitive for our users and brands.

About the team

The Global Commerce Product Team shapes the future of the TikTok commerce platform. We aim to become an all-in-one platform, for businesses, creators and users to trust each other, to create value for each other, to inspire creativity and bring joy to each other. Our long-term goal is to help businesses grow on our platform by enhancing our platform capability, nurturing best-in-class commercial content. We are searching for a Product Strategy Leader who will help shape the short and long-term vision of our product roadmap alongside our Global Head of Product. In this role, you'll work hand-in-hand with our product and engineering teams to create brand new online shopping experiences for our customers.

Responsibilities

Strategic Planning and Execution
- Develop comprehensive e-commerce product strategies that are aligned with core business objectives.
- Create and maintain product roadmaps, prioritizing features and enhancements based on market trends and customer needs.
- Identify opportunities for growth and expansion of customer and seller engagement as well as revenue streams.
- Participate in annual and quarterly strategic business reviews, prepare planning documents, and complete reviews and summary documents.

Market Analysis and Research
- Conduct in-depth market research and competitive analysis to inform product decisions.
- Utilize data analytics to study traffic patterns, customer behavior, and industry trends.
- Identify emerging technologies and assess their potential impact on the e-commerce ecosystem.

Performance Monitoring and Optimization
- Track and analyze key performance indicators (KPIs) to assess product success and identify areas for improvement.
- Monitor seller and user performance metrics and implement strategies to enhance their success and engagement.

Qualifications

Minimum Qualifications

- Bachelor's degree in Business, Marketing, Computer Science, or related field.
- A minimum of 5 years of experience in e-commerce product management or strategy roles.
- Proven track record of developing successful e-commerce products and strategies.
- Strong analytical skills with the ability to translate data into actionable insights.
- Deep understanding of e-commerce trends, technologies, and best practices.

Preferred Qualifications

- MBA, or Masters degere in related field preferred.
- Previous experience with an MBB consulting firm or similar (McKinsey, Bain, BCG, etc.).
- Previous experience working at a startup.

---
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
---
TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://shorturl.at/cdpT2

#LI-Onsite

Job Information

[For Pay Transparency] Compensation Description (annually)

The base salary range for this position in the selected city is $167960 - $334400 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;

2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and

3. Exercising sound judgment.

Client-provided location(s): Seattle, WA, USA
Job ID: TikTok-7408726365628123402
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • HSA
    • Life Insurance
    • Fitness Subsidies
    • Short-Term Disability
    • Long-Term Disability
    • On-Site Gym
    • Mental Health Benefits
    • Virtual Fitness Classes
  • Parental Benefits

    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
  • Work Flexibility

    • Flexible Work Hours
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Casual Dress
    • Snacks
    • Pet-friendly Office
    • Happy Hours
    • Some Meals Provided
    • Company Outings
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
  • Financial and Retirement

    • 401(K) With Company Matching
    • Performance Bonus
    • Company Equity
  • Professional Development

    • Promote From Within
    • Access to Online Courses
    • Leadership Training Program
    • Associate or Rotational Training Program
    • Mentor Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)

Company Videos

Hear directly from employees about what it is like to work at TikTok.