Join us.

About the team

Our Product Solutions and Operations team (PSO) are passionate about building together an eCommerce Ecosystem that is innovative, secure and intuitive for our users. We drive our CRM SaaS products for sellers, creators, partners and internal ops, enabling users to leverage our CRM products to identify performance issues, generate insights and take optimization.

Responsibilities
- Solution Architect: Responsible for proposing MRD (market requirements), by conducting research with merchants, creators, partners & internal ops, converting business-related issues to data driven solutions, collaborating with our business operations teams and product managers on proof of concept.
- Requirements Management: Be capable of designing the success metrics of products, using ROI analysis to prioritize product requirements and propose roadmaps to product managers.
- GTM Leader: Responsible for product adoption achievement, develop the Go-To-Market plan for products, including GTM objective, content strategy & channel strategy and land executions with supporting marketing functions.
- Project Management: Working with cross functional teams to lead data-driven key projects, manage roadmaps and facilitate project progress.

Qualifications

- 5+ years of experience consulting / product design for ecommerce or CRM applications for business.
- Experience in a client facing role or business partnering roles, interfacing with marketing and sales teams.
- Experience communicating across technical and non-technical audiences, including executive level stakeholders or clients.
- Goal-driven. Comfortable with setting ambitious targets, analyzing the status quo, planning a course of action, executing rapid trial & error iterations and constantly improving.
- Bachelor's Degree or above.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at ecommerce.accommodations@tiktok.com.

Job Information

[For Pay Transparency] Compensation Description (annually)

The base salary range for this position in the selected city is $141360 - $275652 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;

2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and

3. Exercising sound judgment.