At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.

About the team
As the Customer Product Operation Team, our mission is to provide our customers with entertaining shopping experience in TikTok. We are looking for Product Operations to join our team

1. Responsible for user growth solutions in e-commerce shelf scenarios, designing mechanisms to guide traffic both within and outside the platform, enhancing user conversion efficiency in shelf domains, and continuously iterating strategies.
2. Familiar with the user conversion funnel of e-commerce products, capable of flexibly iterating strategies based on changes in online data and user feedback, collaborating with growth, product supply, marketing teams to design product solutions and push them into production.
3. Continuously iterate on products and strategies, designing differentiated solutions that match the platform's scenario rhythm and allocating resources effectively to achieve business goals.

Qualifications

Minimum Qualifications:
1. Bachelor's degree or above.
2. Ability to independently conduct requirements research, data analysis, and strategy product design, with strong project management skills.
3. Strong logical thinking, attention to detail, patience, clear communication, and a proactive approach to challenges. Skilled in analyzing and solving problems with excellent self-management abilities.
4. Strong communication and comprehension skills, with a keen sense of data and the ability to analyze and solve problems independently.

Preferred Qualifications:
1. 3+ years of experience in internet operations, preferably in e-commerce operations, recommendation strategies, or user growth.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://shorturl.at/cdpT2

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Job Information

[For Pay Transparency] Compensation Description (annually)

The base salary range for this position in the selected city is $106400 - $191330 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Our company benefits are designed to convey company culture and values, to create an efficient and inspiring work environment, and to support our employees to give their best in both work and life. We offer the following benefits to eligible employees:

We cover 100% premium coverage for employee medical insurance, approximately 75% premium coverage for dependents and offer a Health Savings Account(HSA) with a company match. As well as Dental, Vision, Short/Long term Disability, Basic Life, Voluntary Life and AD&D insurance plans. In addition to Flexible Spending Account(FSA) Options like Health Care, Limited Purpose and Dependent Care.

Our time off and leave plans are: 10 paid holidays per year plus 17 days of Paid Personal Time Off (PPTO) (prorated upon hire and increased by tenure) and 10 paid sick days per year as well as 12 weeks of paid Parental leave and 8 weeks of paid Supplemental Disability.

We also provide generous benefits like mental and emotional health benefits through our EAP and Lyra. A 401K company match, gym and cellphone service reimbursements. The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;

2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and

3. Exercising sound judgment.