TikTok Shop - Product Operations Manager

This role:
- Be a product operations owner on the TikTok Shop product team by deeply understanding the needs of our TikTok e-commerce sellers and developing a compelling product strategy and roadmap.
- You'll need to find new opportunities that can drive sellers making videos or doing live shows, not limited to improving on what we have, but to introduce what we haven't.
- Deeply participate in merchant research, be able to combine merchant feedback and data analysis, understand the business demands of different types of merchants, and drive product evolution.
- Continuously improve the Product Operation methodology and develop targeted plans.
- Identify trends in data, plan short- and long-term roadmaps.
- Build alignment across the company on your vision, including with leadership and executives.

Qualifications

Minimum Qualifications
- Bachelors degree or equivalent years of experience.
- 3-5+ years of e-commerce product management or operations experience in either e-commerce, video making, or content making companies.
- Ability to collaborate and build trust with engineers, designers, data science and other cross-functional teammates.
- Ability to think creatively and approach key problems with system-level thinking.
- Ability to independently initiate and drive projects to completion with minimal guidance and speed of execution.
- Ability to communicate concisely and influence outcomes.
- Experience performing product-oriented quantitative analysis.

Preferred Qualifications
- Direct experience working on creative tools with a specialization in AR tools or video editing tools for creators.
- Passionate about content creation, strong data analysis skills, and able to identify opportunities.
- Analytical mindset with excellent quantitative reasoning, creativity and strategic skills.

Job Information

[For Pay Transparency] Compensation Description (annually)

The base salary range for this position in the selected city is $121600 - $232644 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;

2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and

3. Exercising sound judgment.