TikTok Shop - Product Manager, Seller Growth Opportunity Center

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.

About

The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We aim to bring discovery, inspiration, and joy back to shopping by making TikTok the commerce channel of choice for merchants, creators, and affiliates.With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join our product and operations team, to build an e-commerce ecosystem that is innovative, secure and intuitive for our users and brands.

About the team

The Seller Incubation Team is responsible for the tools and system to help seller grow their business in TikTok Shop. Our products mainly serve to activate TTS sellers as quickly as possible, by providing them with efficient and easy-to-start tools with content creations, live-streaming, etc.

This role:

- Be a product owner for TikTok Shop internal seller education/incubation/guidance platform products by deeply understanding the needs of our TikTok e-commerce sellers and developing a compelling product strategy and roadmap.
- You'll need to find new opportunities that can drive sellers devoting to Tiktok Shop operation, especially creating short videos and going live stream, and better leveraging platform tools or resources, not limited to improving on what we have, but to introduce what we don't.
- Partner with designers, engineers, and data scientists to build technology, systems, and products that help sellers to gain returns within our platform.
- Identify trends in data, establish product vision, plan short- and long-term roadmaps.
- Execute throughout the product development process by gathering and defining requirements, writing specs, creating wireframes and workflows, running user studies, conducting AB tests, and coordinating marketing and other launch plans.
- Build alignment across the company on your vision, including leadership and executives.

Qualifications

Minimum Qualifications

- Bachelors degree or equivalent years of experience.
- 3-5+ years of e-commerce business product management, with experience in operating platform products preferred.
- Direct experience working on platform architecture capabilities.
- Experience with software development, product design, or interaction design.
- Ability to think creatively and approach key problems with system-level thinking.
- Ability to collaborate and build trust with engineers, designers, data science and other cross-functional teammates.
- Ability to independently initiate and drive projects to completion with minimal guidance and speed of execution.
- Excellent analytical skills and experience with AB testing. Experience in ecommerce products, ad platforms and content creation products would be a plus.
- Ability to communicate concisely and influence outcomes.
- Skilled in the creation of delightful, polished and performant products for end-users in the US market and on any device.
- Experience performing product-oriented quantitative analysis.

Preferred Qualifications

- Industry knowledge of eCommerce.
- Experience in one or more of the following: Live-Streaming / Content Creation
- Analytical mindset with excellent quantitative reasoning, creativity and strategic skills.

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TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
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TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://shorturl.at/cdpT2

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Job Information

[For Pay Transparency] Compensation Description (annually)

The base salary range for this position in the selected city is $156864 - $296020 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;

2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and

3. Exercising sound judgment.