At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

We are looking for passionate and talented people to join our logistics team. The team aims to provide better products and experience, better delivery costs, strengthen industrial supply chain capabilities, and enhance platform reputation and long-term value.

Responsibilities:
- Responsible for logistics track-and-Trace, and logistics details product solution for TikTok Shop.
- Define the standard for tracking mapping, integrations with logistics tracking providers, and how to display the information to buyers and sellers.
- Deep understanding of the market and business. Maintain close communication with the User team and experience team in each market.
- Monitor and manage the progress of the product project, ensure that the project is launched on time and high quality.
- Set and monitor the product metrics that impact performance that are related to tracking, ontime-rate, tracking-intact-rate, DNR, etc.
- Work cross-functionally with logistic and supply chain teams, cross-function teams and technology teams. Align the needs and priorities of features requested from teams to ensure proper vision and deliverability of the team given the resources available.

Qualifications

Minimum Qualifications

-5 years or more experience in logistics and distribution related products, with relevant experience in the logistics industry.
- Experience with international e-commerce tracking and trace or logistics details product solution.
- Ability to dive deep into understanding the product, buyer and seller manage their shipping address.
- Experience working across functional teams.

Preferred Qualifications
- Bachelor's degree or above in Computer Science or related field.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://shorturl.at/cdpT2

Job Information

[For Pay Transparency] Compensation Description (annually)

The base salary range for this position in the selected city is $156864 - $296020 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;

2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and

3. Exercising sound judgment.