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TikTok Shop - Product Lead, WMS

AT TikTok
TikTok

TikTok Shop - Product Lead, WMS

Seattle, WA

Responsibilities

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

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Join us.

We are looking for passionate and talented people to join our logistics team, the team aims to provide better products and experience, better delivery costs, strengthen industrial supply chain capabilities, and enhance platform reputation and long-term value.

Team Introduction
Our mission is to provide the best in class WMS (Warehouse Management System) to support the rapid growth of TikTok Ecommerce Fulfillment business through providing end to end product solutions to improve warehouse operation efficiency and lower operation costs.

1. Responsible for product design and planning of the Warehouse Management System (WMS);
2. Perform in-depth research and competitive analysis of warehouse management and cross dock center management and systems in different countries, develop and enhance the core logistic and supply chain systems to support the domestic and cross border e-commerce business.
3. Cooperate with the e-commerce product and operation, logistic operation, data, algorithm and other related teams to design, implement and promote WMS for international e-commerce markets.
4. Continue to drive product upgrades and innovations that are best suited for the Tiktok e-commerce business. Contribute to the accumulation of our core system capabilities to better serve other markets.

Qualifications

Minimum Qualifications:
1. Bachelor degree or above, minimum of 5 years of system product planning and functional design experience in the Warehouse Management System (WMS) or Distribution Management System (DMS)
2. Proficient understanding of warehouse management, e-commerce fulfillment, supply chain, cross border logistics, domestic logistics and other related industries.
3. Has in-depth understanding of at least one module of WMS or DMS system - master data management, inbound management, inventory management, outbound management, warehouse automation etc.
4. Good data sense, familiar with product prototype design using Xmind/Axure/figma etc. be able to produce PRD and work with the engineering team directly
5. Excellent communication skills, cross-team collaboration, and system project management skills.
6. Has the ability to think outside the box and is able to take initiative in innovation to solve complex problems.
7. Able to relocate to Seattle, with 5 RTO days per week.

Preferred Qualifications:
1. Cross region and cross culture work experience.
2. Experience in large e-commerce companies or international logistics companies.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://shorturl.at/cdpT2

Job Information

[For Pay Transparency] Compensation Description (annually)

The base salary range for this position in the selected city is $199000 - $485000 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;

2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and

3. Exercising sound judgment.

Client-provided location(s): Seattle, WA, USA
Job ID: TikTok-7370000503335749925
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • HSA
    • Life Insurance
    • Fitness Subsidies
    • Short-Term Disability
    • Long-Term Disability
    • On-Site Gym
    • Mental Health Benefits
    • Virtual Fitness Classes
  • Parental Benefits

    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
  • Work Flexibility

    • Flexible Work Hours
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Casual Dress
    • Snacks
    • Pet-friendly Office
    • Happy Hours
    • Some Meals Provided
    • Company Outings
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
  • Financial and Retirement

    • 401(K) With Company Matching
    • Performance Bonus
    • Company Equity
  • Professional Development

    • Promote From Within
    • Access to Online Courses
    • Leadership Training Program
    • Associate or Rotational Training Program
    • Mentor Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)

Company Videos

Hear directly from employees about what it is like to work at TikTok.