Responsibilities
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible. Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day. To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve. Join us.
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We are looking for talented individuals to join us for an internship in 2025. Internships at TikTok aim to offer students industry exposure and hands-on experience. Watch your ambitions become reality as your inspiration brings infinite opportunities at TikTok.
The MAI (Merchant Acquisition and Incubation) team is responsible for TikTok Shop merchant growth, aiming to onboard, incubate, educate merchants from scratch and drive their business success.
Responsibilities:
1. Manage, implement, and track the performance of seller growth programs, including seller incentives and championships. Demonstrate curiosity, reliability, and attention to detail to ensure seamless operations and effective budget utilization.
2. Take charge of regular business analysis, including tracking the initiative performance & ROI, regular business progress tracking and performance attainment analysis.
3. Improve seller experience. Assist with seller troubleshooting, community management, and the creation of seller-facing communications and educational materials to support seller growth.
4. Develop a good understanding of seller growth journey, identify growth opportunities in seller growth and key growth blockers, drive systematic solutions to tackle blockers.
5. Handle additional ad-hoc tasks as assigned.
Qualifications
Minimum Qualifications
- Bachelor's degree or above, graduating in 2026
- Fast learner. Must be fast-paced, agile and resilient, able to plan ahead, adhere to shifting deadlines and business needs, great reliability, curiosity and attention to detail to ensure seamless operations and effective budget utilization.
- Good data sense and basic data analysis skills. Using SQL or data analysis background is a plus.
- Result-oriented and self-motivated, able to balance and manage multiple tasks and apply initiative and work in a pressurised environment.
- Proficient in English and requires attendance in the London office on working days.
Preferred Qualifications:
- Additional languages such as Mandarin, Spanish, French, Italian, or Japanese is a plus. Knowledge about the EU market and eCommerce is a plus.
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.