TikTok Shop - Merchandising Strategy Manager, Affiliate Operations

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.

About

The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We aim to bring discovery, inspiration, and joy back to shopping by making TikTok the commerce channel of choice for merchants, creators, and affiliates.With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join our product and operations team, to build an e-commerce ecosystem that is innovative, secure and intuitive for our users and brands.

About the Team

The mission of creator and affiliate product team is to design and build products that help creators to promote merchandise to TikTok users. This includes creator platform and tools, marketplaces, with product strategy that ultimately drives sales for merchants.

Responsibilities

- Responsible for the affiliate merchandising strategy, continuously optimizing assortment stimuli to enhance both the quality and quantity of potential viral affiliate products.
- Responsible for merchandise data analysis, designing strategic indicator systems based on business goals, conducting effective assessments, monitoring performance, and providing valuable insights through in-depth data analysis.
- Formulate product assortment strategies for diverse creator campaigns and programs to constantly motivate creator engagement and achieve affiliate program goals.
- Organize and coordinate cross-departmental resources to lead diverse merchandising projects.
- Work closely with affiliate merchandise product teams to optimize the creator merchandising experience.
- Identify affiliate creator merchandising pain points and work with cross functional teams to solve key challenges.

Qualifications

Minimum Qualifications

- A minimum of 1 years' experience of E-commerce business analytics or strategic consulting.
- Bachelors degree or equivalent years of experience.
- Excellent interpersonal and negotiation skills.
- A good team player, fast learner and open to changes.
- Attention to detail, affinity with numbers, strong in problem solving.

Preferred Qualifications

- Strong knowledge and experience of live streaming is preferred.
- Strong connections with creators and creator agencies is preferred.
- Familiar with TikTok and mainstream e-commerce platforms, experience in content-based e-commerce is highly preferred.

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TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
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TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://shorturl.at/cdpT2

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Job Information

[For Pay Transparency] Compensation Description (annually)

The base salary range for this position in the selected city is $88920 - $144400 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;

2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and

3. Exercising sound judgment.