At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.

About
Parts of this role will require supporting across ByteDance, as well as TikTok. ByteDance is TikTok's parent company, whose mission is to inspire creativity and enrich life.

About the team
The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users.

The team's mission is to enable three-day delivery from Fulfillment by TikTok via seamless integrated FBT product solution and operation.

We are looking for passionate and talented people to join our global logistics team. Together we can build an e-commerce ecosystem that is innovative, secure and intuitive for our users.

Responsibilities
1. Responsible for new carrier launch and existing performance including fulfillment center and inbound hub launch, including system training, parcel testing, etc.
2. Identify system issues and improvement opportunities in carrier operations.
3. Take part in product solution design for domestic network and carrier routing, including system configuration, training and other go-to-market activities.
4. Perform in-depth research and analysis of the carrier market. Work closely with the operations team and logistic partners, constantly innovate and optimize operation models and system solutions.
5. Ability to travel 25% of the time.

Qualifications

Minimum Qualifications
1. Bachelor degree or above, more than 5 years of working experience in US e-commerce fulfillment and logistics industry. Solid working experience in e-commerce fulfillment in the US.
2. 3+ years of experience in delivery network system solution experience or carrier management system experience.

Preferred Qualifications
1. Excellent communication, cross-team collaboration and system project management skills.
2. Exhibit E-commerce thinking, customer-oriented, spirit of exploration, strong sense of responsibility, strong data analysis skill and project management skill, and rich experience in cross functional communication and coordination.
3. Experience in international ecommerce logistics

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://shorturl.at/cdpT2

Job Information

[For Pay Transparency] Compensation Description (annually)

The base salary range for this position in the selected city is $141360 - $275652 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;

2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and

3. Exercising sound judgment.