TikTok Shop - Large Language Model Quality Analyst

- Conduct CoT (Chain-of-Thought) fine labeling for typical tasks to optimize large model training data and improve model inference ability.
- Attribute quality issues, accurately identify problems at each stage, categorize them, and escalate to relevant teams for resolution.
- Analyze the effectiveness of moderation rules and determine whether issues stem from the rules themselves, suggesting improvements as needed.
- Participate in the creation and optimization of quality inspection processes. Identify process or attribution label system issues during attribution and drive continuous improvements.
- Collaborate closely with large model operations, policy, model labeling, and other teams to optimize moderation policies, model decisions, and engineering capabilities.
- Provide structured feedback and support to help external stakeholders resolve issues.

Qualifications

Minimum Qualifications:
- Bachelor's degree or higher, preferably in Computer Science, Information Management, Law, Linguistics, or related fields.
- Proficiency in English, both written and spoken, is required for this role.
- 1-3 years of experience in content safety moderation quality inspection, or related fields on e-commerce platforms.
- Strong logical analysis ability to identify potential risks in quality inspection data.
- Strong communication skills to collaborate clearly and effectively with cross-functional teams.
- Attention to detail and strong responsibility to efficiently and accurately complete quality inspection tasks.
- Strong learning ability to quickly master new moderation standards and processes.

Preferred Qualifications:
- Familiarity with the e-commerce platform moderation policies, with the ability to identify rule issues.
- Experience with the working principles and application scenarios of large models is a plus.
- Strong professional ethics and the ability to handle work pressure.

Job Information

[For Pay Transparency] Compensation Description (annually)

The base salary range for this position in the selected city is $91200 - $160444 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;

2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and

3. Exercising sound judgment.