Responsibilities
We are seeking a 3PL Operations Manager to drive and manage relationships with key logistics partners. In this role, you will be responsible for developing strong collaborations with third-party logistics providers (3PLs), carriers, and supply chain partners to optimize efficiency, cost-effectiveness, and service quality. You will play a crucial role in scaling our logistics network, optimizing cost, and ensuring operational excellence.
Job Responsibilities:
- Manage relationships with logistics partners.
- Negotiate contracts and service-level agreements (SLAs) with logistics providers to ensure optimal cost and service balance.
- Collaborate with internal teams to align logistics partnerships with business objectives, including procurement, operations.
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- Monitor and evaluate partner performance through key performance indicators (KPIs) and initiate improvements where necessary.
- Develop and implement strategies to enhance supply chain efficiency, reduce costs, and improve delivery timelines.
- Stay up to date with industry trends, emerging logistics technologies, and best practices to maintain a competitive advantage.
- Resolve any logistical issues or disputes with partners while maintaining strong, professional relationships.
- Ensure compliance with regulations and company policies regarding logistics operations.
Qualifications
Minimum Requirements:
- Bachelor's degree in Supply Chain Management, Business, Logistics, or a related field.
- Strong negotiation, communication, and relationship-building skills.
- Experience working with e-commerce as 3PL Manager, have experience in managing 3PLs cost and performance.
Preferred Requirements:
- Analytical mindset with the ability to interpret logistics data and drive improvements.
- Ability to work in a fast-paced environment and manage multiple priorities.
- Problem-solving skills with a proactive and strategic approach to logistics challenges.