Responsibilities
This team will own and nurture C-level and senior brand-side relationships, and partner with TikTok global commerce regional Account Leads to drive sales together. The team will act as the strategic ambassador responsible for building TikTok's reputation and commerce sales for top-tier global brands and agencies.
The Brand Partnership Account Lead will develop growth strategy. The ideal candidate is familiar with global accounts/brand agencies' senior managements within the fashion industry, proficient in high-level strategic thinking, and deeply passionate about problem-solving and business growth enablement.
This role requires the ability to work across different time zones and cultures and bring a philosophy of client-centricity to the role both internally and externally. The successful candidate is a builder, intellectually curious, creative, entrepreneurial, resilient, comfortable with ambiguity, strong in strategic thinking, and has deep experience leading through influence.
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Responsibilities:
- Key Account (KA) services and expansion (Fashion): Recruit and nurture long-term relationships with top-listed global fashion portfolio brands; build and shape the vision, brand mapping, global strategy, approach, coordination, solutions planning, and success metrics;
- Planning & Execution: Produce KA-based, GMV-oriented solutions; participate in the process design and execution; support the implementation to ensure the completion of the objectives; summarize the conclusions and know-hows into tangible documents, PowerPoint, and mind maps;
- Analyzing business settings & objectives: Responsible for KA's seller experience, identifying areas of improvement in products and services based on data and user feedback; driving the optimization of products and services by building apt mechanisms and standard processes; Familiar with approaches and policies in commerce; provide robust support for business owners to dissect business objectives, sort out priorities, and monitor project progress; analyze the output and efficiency of projects through in-depth analyses and able to produce results;
- Build communication mechanisms: Sustain close communication and alignment with clients and internal counterparts to maximize client strategies, engender trust and ensure smooth landing of collaborative projects. Regularly consult with regional Account Managers to enhance brand performance and engagement.
- Travel: 25% or more travel needed
Qualifications
Minimum Qualifications:
- Bachelor's Degree and above; 5 years work experience working in global brands, agencies, and/or eCommerce platform's key accounts solutions.
- Strong capabilities in relationship building; Able to produce effective presentations and influence clients;
- Have industry experience in Sports and/or Fashion
- Willingness to travel abroad for business.
Preferred Qualifications:
- Have a solid understanding of social/livestream commerce and content marketing
- Have a solid understanding of retail marketplaces (Amazon, IG Shop, Shopify, etc.)
- Proven experience working in a top fashion consulting firm;
- International work experience
Job Information
[For Pay Transparency] Compensation Description (annually)
The base salary range for this position in the selected city is $112000 - $201400 annually.
Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.
Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).
The Company reserves the right to modify or change these benefits programs at any time, with or without notice.
For Los Angeles County (unincorporated) Candidates:
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:
1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
3. Exercising sound judgment.