Responsibilities
About the Team:
We are the Electrnoics, office and Books (EOB) seller operation team.
This team supports local sellers to grow, expand and enhance their business with TikTok shop. We strategically plan, develop, coordinate, and execute seller growth plans via business plans, working with multiple cross function teams to support seller growth such as seller governance team, GBS ads team and logistics team etc. We not only drive business growth but also drive brand awareness and engagement to achieve targeted revenue growth and meet business objectives in a cohesive and data-driven manner.
About the Role:
We aim to bring discovery, inspiration, and joy back to shopping by making TikTok the commerce channel of choice for merchants, creators, and partners. The TikTok Shop Electronics, Office and Books Category Team is looking for a retail champion to help us build our business and drive the growth of our category. We seek a dynamic Program Manager to join our Category (Electronics, office and Books) team. This role involves managing and enhancing relationships mostly with internal TikTok Shop project teams and also with external agencies, a thriving social eCommerce platform. The ideal candidate will understand social content platforms, e-commerce trends, and lead projects to drive business growth.
Want more jobs like this?
Get Administration and Office jobs in Seattle, WA delivered to your inbox every week.
Responsibilities
- Oversee strategic projects' progress to launch strategies for our industry to deliver business impacts on long-term GMV growth, profitability improvement, and platform efficiency
- Guide our Special Project to take ownership of project outcomes and to collaborate with cross-functional teams to define goals, pilot projects, and identify opportunities and further improvements
- Growth opportunity to act as an interim functional lead when business needs it, with a path to move to specific business function in US e-commerce operations
- Build a relationship with our product & tech teams across domains to create scalable processes with technology as the backbone and help reduce the overall barrier of entry for merchants in the market
Qualifications
Minimum Qualifications:
- 3+ years experience in an Internet tech startup market launcher, e-commerce platform strategy & operations, management consulting, corporate business strategy, investment banking, venture capital, or relevant equivalent experience
- Extensive strategy project experience with a proven track record of program management; demonstrated ability to suggest and execute solutions that drive business results
Preferred Qualifications:
- Experience and passion for building, leading, and developing people
- Ability to thrive in a rapid, agile, and often ambiguous environment with a growth mindset
- Attention to detail, affinity for analytics, logical and strong problem solving skills
Job Information
[For Pay Transparency] Compensation Description (annually)
The base salary range for this position in the selected city is $88920 - $144400 annually.
Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.
Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).
The Company reserves the right to modify or change these benefits programs at any time, with or without notice.
For Los Angeles County (unincorporated) Candidates:
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:
1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
3. Exercising sound judgment.