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TikTok Shop - E-Commerce Order Fulfillment Procurement Manager

AT TikTok
TikTok

TikTok Shop - E-Commerce Order Fulfillment Procurement Manager

Los Angeles, CA

Responsibilities

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

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At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.

The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users.

TikTok Shops Supply Chain & Logistics is seeking experienced talents. The team is dedicated to innovating and streamlining TikTok Shop's transportation network and this pivotal role is at the forefront of shaping scalable and efficient transportation strategies.

Responsibilities:
Strategic Procurement
- Develop and execute procurement strategies tailored to the needs of TikTok Shop's eCommerce fulfillment operations.
- Source, negotiate, and manage contracts with vendors specializing in material handling equipment (MHE), packaging materials, and other variable supplies.
- Assess supplier capabilities and ensure alignment with TikTok's operational requirements and growth goals.
Warehouse Support
- Partner with warehouse operations teams to forecast supply needs and establish inventory benchmarks.
- Collaborate on facility readiness by ensuring timely delivery of critical equipment and supplies.
- Evaluate warehouse vendors for quality, compliance, and sustainability initiatives.
Cost Optimization & Budget Management
- Track and manage procurement budgets, ensuring cost-effectiveness while maintaining high-quality standards.
- Conduct periodic market analyses to benchmark pricing and identify cost-saving opportunities.
Supplier Relationship Management
- Build and maintain strong relationships with suppliers, focusing on reliability, innovation, and partnership.
- Lead supplier performance reviews and implement corrective actions where necessary.
Compliance & Risk Management
- Ensure all procurement activities adhere to relevant regulations, especially concerning warehousing and eCommerce standards.
- Proactively identify and mitigate supply chain risks to avoid disruptions.

Qualifications

Minimum Qualifications:
- Bachelor's degree in Supply Chain Management, Business Administration, Logistics, or a related field (MBA preferred).
- Minimum of 5 years of experience in procurement, with at least 3 years managing warehouse or fulfillment-related categories.
- Proven expertise in sourcing and managing material handling equipment (MHE) and eCommerce-related supplies.

Preferred Qualifications:
- Strong negotiation and vendor management skills.
- In-depth knowledge of warehouse operations, equipment, and variable supply categories.
- Familiarity with eCommerce order fulfillment and supply chain workflows.
- Analytical mindset with the ability to use data to make informed decisions.
- Excellent communication and cross-functional collaboration skills.
- Proficiency in procurement and supply chain management software (e.g., SAP, Coupa, etc.).
- Knowledge of sustainability practices in procurement is a plus.
- Ability to travel up to 20% domestically to visit warehouses and supplier facilities.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://shorturl.at/cdpT2

Job Information

[For Pay Transparency] Compensation Description (annually)

The base salary range for this position in the selected city is $120360 - $210080 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;

2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and

3. Exercising sound judgment.

Client-provided location(s): Los Angeles, CA, USA
Job ID: TikTok-7444658755377481991
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • HSA
    • Life Insurance
    • Fitness Subsidies
    • Short-Term Disability
    • Long-Term Disability
    • On-Site Gym
    • Mental Health Benefits
    • Virtual Fitness Classes
  • Parental Benefits

    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
  • Work Flexibility

    • Flexible Work Hours
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Casual Dress
    • Snacks
    • Pet-friendly Office
    • Happy Hours
    • Some Meals Provided
    • Company Outings
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
  • Financial and Retirement

    • 401(K) With Company Matching
    • Performance Bonus
    • Company Equity
  • Professional Development

    • Promote From Within
    • Access to Online Courses
    • Leadership Training Program
    • Associate or Rotational Training Program
    • Mentor Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)

Company Videos

Hear directly from employees about what it is like to work at TikTok.