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TikTok Shop - Design Manager, Seller Tools

AT TikTok
TikTok

TikTok Shop - Design Manager, Seller Tools

San Jose, CA

Responsibilities

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

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At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.

About the team
We are seeking an experienced Design Leader to lead our design team and drive the development of innovative business products for TikTok Shop. The ideal candidate will have a strong background in business product design, exceptional leadership skills, and a proven track record of collaborating with cross-functional teams to drive design impact. As a Design Manager, you will play a critical role in shaping the design vision and strategy for our seller tooling products, ensuring alignment with overall company goals and objectives.

Responsibilities:
- Lead and mentor a team of designers, fostering a collaborative and creative environment. Provide guidance, feedback, and professional development opportunities to team members.
- Develop and implement a comprehensive design strategy that aligns with TikTok Shop's business objectives. Collaborate with product teams, engineer teams, and other stakeholders to define design goals and deliver high quality solutions.
- Oversee the design process from concept to final delivery, ensuring the team's operation efficiency, balancing priorities and resources effectively.
- Advocate for user-centered design principles, ensuring that user needs and experiences are at the forefront of all design decisions.
- Work closely with cross-functional teams, including product, engineering, marketing, and sales, to ensure cohesive and integrated product experiences. Facilitate effective communication and collaboration across departments.
- Maintain high standards of design quality, consistency, and attention to pixel detail. Review and critique design work, providing constructive feedback to ensure the highest level of design crafting.
- Stay current with industry trends, emerging new technologies, and best practices in product design. Continuously seek opportunities to innovate and improve design processes and methodologies.
- Engage with key stakeholders to gather requirements, present design concepts, and gain buy-in for design initiatives. Communicate design vision and progress effectively to senior leadership.

Qualifications

Minimum Qualifications:
- Bachelor's degree in Design, Human-Computer Interaction, or a related field. Master's degree preferred.
- Strong portfolio showcasing a range of successful design projects in business product context and a deep understanding of design principles.
- Excellent leadership and team management skills, with a proven ability to inspire and motivate a team.
- Proficiency in design tools such as Figma, Sketch, Adobe Creative Suite, or similar.
- Experience with user research methodologies, usability testing, and data-driven design decisions.
- Strong project management skills, with the ability to manage multiple projects and meet business expectations.
- Exceptional communication and presentation skills, with the ability to articulate design concepts and rationale to stakeholders at all levels.

Preferred Qualifications:
- 5+ years of experience in product design, with at least 2 years in a managerial or leadership role.
- Passion for innovation and a commitment to continuous improvement in design practices.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://shorturl.at/cdpT2

Job Information

[For Pay Transparency] Compensation Description (annually)

The base salary range for this position in the selected city is $172800 - $318960 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;

2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and

3. Exercising sound judgment.

Client-provided location(s): San Jose, CA, USA
Job ID: TikTok-7387166395732085042
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • HSA
    • Life Insurance
    • Fitness Subsidies
    • Short-Term Disability
    • Long-Term Disability
    • On-Site Gym
    • Mental Health Benefits
    • Virtual Fitness Classes
  • Parental Benefits

    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
  • Work Flexibility

    • Flexible Work Hours
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Casual Dress
    • Snacks
    • Pet-friendly Office
    • Happy Hours
    • Some Meals Provided
    • Company Outings
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
  • Financial and Retirement

    • 401(K) With Company Matching
    • Performance Bonus
    • Company Equity
  • Professional Development

    • Promote From Within
    • Access to Online Courses
    • Leadership Training Program
    • Associate or Rotational Training Program
    • Mentor Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)

Company Videos

Hear directly from employees about what it is like to work at TikTok.