Responsibilities
The Global e-commerce Data Science team aims to maximize the efficiency of e-commerce transactions, lead product decision-making iterations, and achieve sustainable growth in revenue with data and scientific methods, through quantitative techniques such as mathematical statistics and machine learning. This role for our US Operations team will be providing data solutions to E-commerce Operations teams to help solve interesting challenges for our Creator & Merchants.
What you will do?
- Develop comprehensive analytics framework and product metrics to proactively track, attribute, and identify opportunities to improve TikTok Shop's business/user product;
- Identify key trends, patterns, and opportunities to drive e-commerce business growth and optimize business/user product offerings;
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- Monitor key performance indicators and develop metrics framework to help measure XFN efforts in a quantitative way;
- Conduct A/B testing and experimentation and provide actionable insights to stakeholders for improving or iterating product features;
- Partner closely with key stakeholders to optimize overall product adoption and performance-driven growth;
- Design and implement reporting dashboards and the associated data pipeline to deliver insights and improve the workflows of internal teams.
Qualifications
Minimal Qualifications:
- Bachelor degree in Mathematics, Statistics, Computer Science, or Analytics
- Proficient in SQL, Python or R, and expertise in at least one of the three areas: advanced measurement, modeling, and optimization
- To succeed in the role, you need to be a proactive, self-driven and impact-driven person
- Be able to work with cross-functional teams in a fast-paced environment
Preferred Qualifications:
- Advanced Degree (MS, PhD.) in Mathematics, Statistics, Analytics, etc
- Have excellent communication skills, an open mind, and positive critical thinking
- E-commerce or online marketplace experience is strongly preferred
Job Information
[For Pay Transparency] Compensation Description (annually)
The base salary range for this position in the selected city is $108300 - $168888 annually.
Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.
Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).
The Company reserves the right to modify or change these benefits programs at any time, with or without notice.
For Los Angeles County (unincorporated) Candidates:
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:
1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
3. Exercising sound judgment.