At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.

About the Team
The global eCommerce US operation team aims to deliver high quality products together with a unique customer experience via TikTok. The role is responsible for building the TikTok Ecommerce partnership for the TikTok e-commerce business in the US. With more than 1 billion loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join us to build an e-commerce ecosystem that is innovative, secure and intuitive for our users together.

The Creator Operations team is focused on two main responsibilities. Analyzing data and trends to develop strategies for managing and optimizing the performance of e-commerce creators, and identifying opportunities for growth, improving content quality, and maximizing the impact of creator collaborations to drive GMV and brand visibility.

Responsibilities
- Responsible for TikTok US E-commerce central creator operations project management, including project initiation, execution, implementation, and post-project review to ensure the smooth progress of business objectives.
- Liaise with various business requirements, continuously identify and analyze project, business, and organizational issues, conduct internal and external coordination work to enhance organizational efficiency.
- Assist in promoting the standardization of project processes, formulation, and process optimization, and based on experience in project management, develop relevant methodologies and SOPs.
- Deeply involved in team building, including but not limited to management mechanism design and iteration, knowledge system construction, team-wide information management, and large-scale conference activities.

Qualifications

Minimum Qualifications
- Bachelor's degree or above, with 3 years or more of project management/PMO-related work experience in an internet company, with a preference for experience in strategic consulting, business operations, product, or related analysis.

Preferred Qualifications
- Proactive thinking, meticulous thinking, with structured thinking and analytical abilities.
- Excellent communication skills, mature and responsible, adept at handling complex tasks requiring collaboration among multiple teams, possessing excellent stress resistance and execution capabilities.
- Strong grounding in project management methodologies and specific practices, possessing a strategic perspective to assist the team in efficiently achieving goals.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://shorturl.at/cdpT2

Job Information

[For Pay Transparency] Compensation Description (annually)

The base salary range for this position in the selected city is $166250 - $251750 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Our company benefits are designed to convey company culture and values, to create an efficient and inspiring work environment, and to support our employees to give their best in both work and life. We offer the following benefits to eligible employees:

We cover 100% premium coverage for employee medical insurance, approximately 75% premium coverage for dependents and offer a Health Savings Account(HSA) with a company match. As well as Dental, Vision, Short/Long term Disability, Basic Life, Voluntary Life and AD&D insurance plans. In addition to Flexible Spending Account(FSA) Options like Health Care, Limited Purpose and Dependent Care.

Our time off and leave plans are: 10 paid holidays per year plus 17 days of Paid Personal Time Off (PPTO) (prorated upon hire and increased by tenure) and 10 paid sick days per year as well as 12 weeks of paid Parental leave and 8 weeks of paid Supplemental Disability.

We also provide generous benefits like mental and emotional health benefits through our EAP and Lyra. A 401K company match, gym and cellphone service reimbursements. The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;

2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and

3. Exercising sound judgment.