TikTok Shop - Content & Creator Strategy Manager

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.

About the Team
The global eCommerce US operation team aims to deliver high quality products together with a unique customer experience via TikTok. The role is responsible for building the TikTok Ecommerce partnership for the TikTok e-commerce business in the US. With more than 1 billion loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join

About the Role
The Content Strategy & Planning team is focused on two main responsibilities. Analyzing data and trends to develop strategies for managing and optimizing the performance of e-commerce creators, and identifying opportunities for growth, improving content quality, and maximizing the impact of creator collaborations to drive GMV and brand visibility.

Responsibilities
- In charge of business analytics for content & merchandising operations for the E-Commerce business. Come up with data-driven insights that will move needles of business results.
- Liaise with various business requirements, continuously identify and analyze project, business, and organizational issues, conduct internal and external coordination work to enhance organizational efficiency.
- Liaise with various business requirements, continuously identify and analyze project, business, and organizational issues, conduct internal and external coordination work to enhance organizational efficiency.
- Deeply involved in team building, including but not limited to management mechanism design and iteration, knowledge system construction, team-wide information management, and large-scale conference activities.

Qualifications

Minimum Qualifications
- 5 years experience and above in strategy consulting, investment, business analytics.
- Strong problem solving skills, curiosity, and demonstrated experience understanding the nature of different business models.
- Attention to detail, obsession with analytics, and out of the box creative thinking
- Ability to thrive in a rapid and often ambiguous environment with a growth mindset
- Excellent communication, interpersonal and relationship-building skills
- Experience partnering with brands or commerce platforms to execute, optimize, or scale their influencer and affiliate programs

Preferred Qualifications:
- Experience at a top-tier consulting firm (McKinsey, Bain, BCG, etc) or Ecommerce company (Shopify, Amazon, Walmart, Whatnot, etc) is a plus.
- Familiarity with analytical tools (Excel, Tableau, Alteryx, etc), and languages (SQL, Python, etc) is a plus

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://shorturl.at/cdpT2

Job Information

[For Pay Transparency] Compensation Description (annually)

The base salary range for this position in the selected city is $106400 - $191330 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;

2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and

3. Exercising sound judgment.