Responsibilities
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
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At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.
The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated.
With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join our product and operations team, together we can build an e-commerce ecosystem that is innovative, secure and intuitive for our users.
In this role you will be responsible to deliver impact on seller growth by empowering them through knowledge transfer, trainings, and progress tracking, as well as collaborating with various cross functional teams to help improve sellers growth.
Join us as we drive the future of e-commerce here at TikTok.
Roles & Responsibilities:
- Manage the end-to-end process of acquisition of potential online merchants (including, but not limited to, identifying lead potential, pitching either cold calling or F2F meeting, shop set-up)
- Build and maintain relationships with merchants.
- Help merchants become familiar with the platform and its features.
- Maintain quality service and cooperation with merchants to ensure a smooth onboarding experience.
- Discover new collaborative opportunities fit into merchants' short-term and long-term development plans.
- Aligning and managing cross function expectations through strong project management
Qualifications
Minimum Qualifications
- Minimum Bachelor's Degree or above
-2-5 years experience, preferably in ecommerce; direct experience in merchant acquisition and incubation preferred
- Excellent interpersonal and negotiation skills
- Outgoing and comfortable communicating with new people (including cold contact)
- Be able to thrive both as an individual contributor and as a team lead managing 1-2 contractors
- Fluent in English and Thai
Preferred Qualifications
- A good team player, fast learner and open to changes
- Proficient in Excel and Power Point
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.