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TikTok Shop - Account Manager, Fashion (Malaysia, E-Commerce)

AT TikTok
TikTok

TikTok Shop - Account Manager, Fashion (Malaysia, E-Commerce)

Kuala Lumpur, Malaysia

Responsibilities

About the team
The role aims to drive, lead and grow the TikTok Shop Fashion Category team.

In this role, you will be responsible in acquiring, incubating and managing sellers from the Fashion category.

Responsibilities
- Acquire and incubate brands, principals and big merchants that contribute large GMV share
- Build and maintain relationship with merchants, negotiate and secure best deals based on campaign or seasonality
- Discover new collaborative opportunity fit into merchants' short-term and long-term development plan and build JBPs
- Maintain service quality provided by seller - low cancelation and return rate, shipping LT, and other components to increase conversion rate and customer satisfaction

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- Manage mid-and-long tail merchants by leveraging scalable incubation and management programs and tools
- Able to deliver category or sub-category growth plan with solid action plan

Qualifications

Minimum Qualifications
- Bachelor's Degree or equivalent practical experience
- 3-5 years experience in ecommerce
- Attention to detail, affinity with numbers, logical and problem solving skills
- Good analysis skills and able to set up an action plan based on data and experience

Preferred Qualifications
- Direct experience in Beauty Category
- Strong connections with brands and big sellers are preferred
- Proficient in Excel and Power Point

Client-provided location(s): Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Job ID: TikTok-7480020030676896018
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • HSA
    • Life Insurance
    • Fitness Subsidies
    • Short-Term Disability
    • Long-Term Disability
    • On-Site Gym
    • Mental Health Benefits
    • Virtual Fitness Classes
  • Parental Benefits

    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
  • Work Flexibility

    • Flexible Work Hours
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Casual Dress
    • Snacks
    • Pet-friendly Office
    • Happy Hours
    • Some Meals Provided
    • Company Outings
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
  • Financial and Retirement

    • 401(K) With Company Matching
    • Performance Bonus
    • Company Equity
  • Professional Development

    • Promote From Within
    • Access to Online Courses
    • Leadership Training Program
    • Associate or Rotational Training Program
    • Mentor Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)

Company Videos

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