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TikTok Search Product Manager, Search Evaluation - USDS

AT TikTok
TikTok

TikTok Search Product Manager, Search Evaluation - USDS

San Jose, CA

Responsibilities

Team Introduction
At TikTok, our people are humble, intelligent, compassionate and creative. We create to inspire - for you, for us, and for more than 1 billion users on our platform. We lead with curiosity and aim for the highest, never shying away from taking calculated risks and embracing ambguity as it comes. Here, opportunities are limitless for those who dare to pursue bold ideas that exist just beyond the boundary of possibility. Join us and make impact happen with a career at TikTok.

TikTok search is a global team which aims to provide access to the world's information and creative content with a simple click. To our search engine, evaluation is important as it helps assess the quality of search results, thereby improving users' search experience. As a search evaluation Product Manager, you will be responsibile to provide independent, objective, and accurate evaluation viewpoints by defining what's the best experience for our users and implementing a global evaluation plan. Your insights combined with various evaluation and research data will help the entire product development team continuously understand users' needs and optimize the product. Daily work of the team covers user research, data analysis, project management and other related areas.

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In order to enhance collaboration and cross-functional partnerships, among other things, at this time, our organization follows a hybrid work schedule that requires employees to work in the office 3 days a week, or as directed by their manager/department. We regularly review our hybrid work model, and the specific requirements may change at any time.

Responsibilities
- Responsible for improving TikTok search user experience through research for different product functions, content, and algorithm strategies
- Provide actionable insights to cross-functional teams on the product's future iterations based on experience evaluation, data analysis, market research and user research
- Collaborate with the international operations team to facilitate the implementation of the research and evaluation plans, especially ensure the efficiency and accuracy of the deliverables

Qualifications

Minimum Qualifications:
- Have profound knowledge of search products and search engines, and understand basic research and evaluation methodologies
- Possess strong logical thinking, deep user empathy and acumen in data analysis
- Be capable of independently developing project plans, overseeing the execution of the local team, and performing risk management to minimize project risks. Ensure resource availability and allocation to deliver every project on time
- Strong sense of responsibility, excellent communication skills and solid organizational skills, including attention to details and multi-tasking skills
- As this role involves daily collaboration with global counterparts, proficiency in Mandarin is required

Preferred Qualifications:
- Having 3 or more years of experience with search or LLM is a plus

Job Information

[For Pay Transparency] Compensation Description (annually)

The base salary range for this position in the selected city is $88000 - $202600 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;

2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and

3. Exercising sound judgment.

Client-provided location(s): San Jose, CA, USA
Job ID: TikTok-7485530392839620871
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • HSA
    • Life Insurance
    • Fitness Subsidies
    • Short-Term Disability
    • Long-Term Disability
    • On-Site Gym
    • Mental Health Benefits
    • Virtual Fitness Classes
  • Parental Benefits

    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
  • Work Flexibility

    • Flexible Work Hours
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Casual Dress
    • Snacks
    • Pet-friendly Office
    • Happy Hours
    • Some Meals Provided
    • Company Outings
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
  • Financial and Retirement

    • 401(K) With Company Matching
    • Performance Bonus
    • Company Equity
  • Professional Development

    • Promote From Within
    • Access to Online Courses
    • Leadership Training Program
    • Associate or Rotational Training Program
    • Mentor Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)

Company Videos

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