Responsibilities
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible. Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day. To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve. Join us.
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We are looking for talented individuals to join us as a Working Student in 2025. Working Student opportunities at TikTok aim to offer industry exposure and hands-on experience. Watch your ambitions become reality as your inspiration brings infinite opportunities at TikTok.
The Product Solutions and Operations (PSO) team's goal is to help businesses have seamless experiences with our advertising solutions, by crafting activations to push our most strategic ad solutions to market and identifying key product needs from our biggest clients. We're a global team with regional hubs in Singapore, China, Israel, London, and multiple US locations.
Responsibilities:
- Work closely with Product Marketing Managers to analyze product functionality, performance trends and test hypotheses to help shape go-to-market strategies
- Assist in creating streamlined processes and documentation to communicate product release timelines with sales teams
- Support the team in building materials to improve product knowledge and accelerate product adoption
- Collaborate with cross-functional stakeholders to develop client-facing marketing materials and playbooks
- Perform analysis on ads to uncover creative and optimization best practices, create reporting and dashboards to analyze and track campaign performance, trends, and identify optimization opportunities for our business customers
Qualifications
Minimum Qualifications:
- Currently enrolled in a Masters degree, graduating in 2026 and available from February for 6 months
- Previous internship experiences and excellent written and verbal communication skills
- Great customer service skills with experience working with both internal and external partners/customers
- Strong operations and project management skills with the ability to define process improvements
Preferred qualifications:
- Strong market research skills including the ability to segment and quantify customer segments by various characteristics a plus
- Data collection and synthesis of that data into reports
- Ability to work cross-functionally with multiple teams and stakeholders; excellent relationship building, collaboration, negotiation and influence skills and a strong work ethic with the ability to work independently and deliver results with minimal supervision
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.