Responsibilities
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
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At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.
About the team
The LIVE Operations team can't get enough of all things live-streaming. From monetisation strategies and LIVE Gifting to the latest content campaigns and product features designed to help creators grow and thrive on platform, the LIVE Operations team are dedicated to creating and maintaining a fun, safe space for all LIVE users.
Responsibilities:
1. Sourcing of new Creator Service Providers to onboard onto the platform based on their market share growth, while ensuring there are good mix of high supply, high value Creator Service Providers and building a strong pipeline with high onboarding conversion rate. Livestreaming Creator Service Providers with strong experience is the top priority while Intermediate/Advance Creator Service Providers are preferred as compared to Novice Creator Service Providers.
2. Designing the development of Creator Service Provider growth plans by assigning key tasks for Creator Service Providers to complete and providing support via resource allocation (visibility, traffic, marketing). Provide direct guidance, consultations and advice on operation improvements, talent performance and campaign participation/creation in order to achieve key metrics within first 3 months.
3. Providing education/training by creating workshops to Creators Service Providers and ensure they are well-versed in internal rules and regulations per vertical.
4. Actively participate in activities in the LIVE Ecosystem: customizing campaign creation, participation in existing campaigns, PK participation in order to achieve minimum core KPI for UV, GLR, Duration and Income Target achievement via content based solo LIVE.
5. Providing policy and account support to Creator Service Providers in ban/unban issues.
Qualifications
Minimum Qualifications
1. Bachelor's degree or above.
2. Min. 3 years' experience in content, marketing or partnerships roles in tech & media industry.
3. Strong analytical skills and data-driven.
4. Good communications and interpersonal skills, able to work in an international and diverse environment.
Preferred Qualification
1. Candidates who's used to work with, or have the connections with modeling, media, TV, celebrities and live streaming applications are preferred.
2. Experience in building and managing a team from scratch is preferred.
3. Strong business acumen in emerging industries; Team management experience in entertainment industry is preferred.
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.