Responsibilities
About Us
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
Want more jobs like this?
Get jobs in London, United Kingdom delivered to your inbox every week.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.
About the team
MAI (Merchant Acquisition & Incubation) team is responsible for UK merchant growth, aiming to onboard, incubate, educate merchants from scratch and drive their business success.
Responsibilities:
Responsibilities
1. Identify issues, develop hypotheses, gather and interpret data, execute analysis, figure out opportunities and provide corresponding solutions to drive TikTok Shop seller growth in Europe, including but not limited to seller performance, category development, merchandise growth, content, traffic, incentives etc.
2. Define key business metrics and targets, conduct regular monitoring with dashboards and business reports to track business progress, identify problems and opportunities, assist business review and decision-making.
3. Lead short to long term business planning, partnering with senior management to identify key initiatives, build clear, concise and structured proposals on growth and strategic initiatives.
4. Synthesize internal and external research to formulate data-driven near-/medium-/long-term business recommendations, ensuring a forward-thinking and adaptive approach.
5. Effective communication with key leaders and cross-functional stakeholders. Identify and manage dependencies to influence business decisions/change and strategically improve operational efficiency.
Qualifications
Minimum Qualifications
1. Bachelor degree or above, more than 5 years of work experience, experience in business analysis, CRM analysis and data analysis in the e-commerce industry is preferred.
2. Strong analytical skills and story lining, proficient in SQL, R or Python; familiarity with BI tools (like Tableau or PowerBI) is a plus.
3. Result-oriented, strong ownership mentality and desire to work closely with business teams and deliver business results.
4. Excellent communication and cross-functional collaboration skills to effectively convey complex analytical findings to diverse stakeholders and influence decision-making.
5. Strong problem-solving skills to identify growth opportunities, challenges, and areas for improvement. The ability to think critically and propose innovative solutions.
Preferred Qualifications
1. Hands-on and grounded, not mind dirty work.
2. Fast learner and self-starter, highly entrepreneurial with a good sense of judgment and original thinking.
3. Ability to thrive in an ambiguous environment, embrace changes and persevere in face of challenges.
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.